Customer Service Rep(09191) - 3100 West Iles Ave.

Domino's; Springfield (IL); On-site; USD 24,000 - 30,000; Full time

Job summary

Domino's Pizza in Springfield, IL is seeking a friendly Customer Service Representative to be the face of our brand at 3100 West Iles Ave. You will answer calls, take orders, handle cash, and keep the dining area clean and organized.

In a fast-paced environment, you’ll collaborate with teammates to ensure smooth operations during busy times, deliver great service, and follow all safety and cash-handling procedures. Flexible shifts including weekends are required.

Qualifications

• Excellent communication and professional demeanor.
• Ability to follow directions and company policies.
• Flexible shifts, including weekends and holidays.
• Basic math for cash handling.
• Ability to multitask in a fast-paced environment.
• Team player with a positive attitude.
• Must pass a pre-employment drug test and criminal background check.
• Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Handle cash transactions and maintain accurate records
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various tasks as needed, including cleaning and restocking supplies
• Lift and move items weighing up to 25 lbs. as required

Skills

Excellent communication

Follow directions

Multitasking

Team player

Customer-focused

Calm under pressure

Basic math

Basic computer skills

Physical stamina

Tools

POS system

Order system

Job description

Job Description

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Handle cash transactions and maintain accurate records
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various tasks as needed, including cleaning and restocking supplies
• Lift and move items weighing up to 25 lbs. as required

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for handling cash transactions
• Ability to multitask and work efficiently in a fast-paced environment
• Team player with a positive attitude and easy smile
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Customer-focused mindset with a commitment to providing great service
• Ability to remain calm and professional under pressure
• Basic computer skills for operating ordering systems (training provided)
• Food handling experience is a plus, but not required
• Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.