Customer Service Rep(08968) - 7900-K Stevens Mill Rd.

Domino's; Matthews (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k

Referral bonus

Flexible schedules

Pizza discounts

Job summary

Prairie Pizza, a Domino’s franchise based in Charlotte, NC, is seeking a friendly Customer Service Representative to join our pizza-loving family. You’ll be the voice of our store, taking orders and ensuring every customer has a positive experience.

Responsibilities include taking phone orders, answering menu questions, resolving concerns, and working with the team to maintain smooth operations while delivering delicious pizza with a smile.

Qualifications

• Must be 16 years of age.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Take phone orders with accuracy and efficiency.
• Provide excellent customer service with a friendly demeanor.
• Answer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns with patience and understanding.
• Collaborate with team to ensure smooth operations and happy customers.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Problem solving

POS systems

Positive attitude

Tools

POS systems

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Company Description

Our Company
Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in the Charlotte and Raleigh markets.
Our employee's love working for us because they enjoy being part of something bigger than just their store. Our enthusiasm and passion for our job is contagious. We are a group of 1,500 employees who have pizza sauce running through our veins.
Domino’s has always provided exceptional opportunity for growth and this remains the backbone of our long-term success. Whether you aspire to be an owner or wish to advance into a management position we are here to help you reach your goals. We look forward to you joining our team!

Job Description

Are you passionate about pizza and helping people? Do you have a knack for turning frowns upside down? If so, we want you on our team!

Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

What you'll be doing:

• Taking phone orders with accuracy and efficiency
• Providing excellent customer service with a smile (even over the phone!)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

What we're looking for:

• A positive attitude and passion for providing outstanding customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong problem-solving skills and a knack for finding solutions
• Basic computer skills and familiarity with point-of-sale systems
• A love for pizza is a definite plus!

What we offer:

• Competitive pay and benefits
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• Delicious discounts on pizza!
• Opportunity for growth!
• Health Insurance for eligible employees
• Paid Time Off for eligible employees
• 401k for eligible employees
• Referral Bonus
• Flexible Schedules

Compensation:

Before applying, consider these non-negotiable factors to ensure the job aligns with your needs and priorities:

• Must make Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures.
• Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
• Must work with Hustle and Energy we have a need for a fast-paced and efficient work style.
• Must be friendly and have a smile with all customers,the importance of excellent customer service and a positive attitude are the foundation of our business.

If you're ready to join a team that's passionate about pizza and dedicated to customer satisfaction,

Qualifications

Must be 16 years of age.

Additional Information

All your information will be kept confidential according to EEO guidelines.