Customer Service Rep(08918) - 9020 A-2 Albemarle Road

Domino's; Charlotte (NC); On-site; USD 13,776 - 16,531; Part time

Benefits offered by this job

Flexible scheduling

Delicious discounts on pizza

Health Insurance for eligible employees

Paid Time Off

401k for eligible employees

Job summary

Domino's is seeking a Customer Service Representative in Charlotte, NC. This role involves taking orders, answering customer questions, and ensuring excellent service.

Candidates should be passionate about customer service and able to multitask in a fast-paced setting. Join a fun and friendly team, with opportunities for growth within the company.

Qualifications

• Must be at least 16 years of age.
• Passion for providing outstanding customer service.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Taking phone orders accurately.
• Providing excellent customer service.
• Answering customer questions about menu and promotions.
• Resolving customer concerns with patience.
• Working as part of a team.

Skills

Positive attitude

Excellent communication

Problem-solving skills

Multitasking

Tools

Point-of-sale systems

Job description

Overview

Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in the Charlotte and Raleigh markets. Our employees love working for us because they enjoy being part of something bigger than just their store. Domino’s has always provided exceptional opportunity for growth and this remains the backbone of our long-term success. Whether you aspire to be an owner or wish to advance into a management position we are here to help you reach your goals. We look forward to you joining our team!

Job Description

Domino’s Pizza Customer Service Representative - Join Our Delicious Team!

Are you passionate about pizza and helping people? Do you have a knack for turning frowns upside down? If so, we want you on our team!

Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You''ll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

Responsibilities

• Taking phone orders with accuracy and efficiency
• Providing excellent customer service with a smile (even over the phone!)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

Qualifications

• A positive attitude and passion for providing outstanding customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong problem-solving skills and a knack for finding solutions
• Basic computer skills and familiarity with point-of-sale systems
• A love for pizza is a definite plus!

What we offer

• Competitive pay and benefits
• Flexible scheduling
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• Delicious discounts on pizza!
• Opportunity for growth

Benefits

• Health Insurance for eligible employees
• Paid Time Off for eligible employees
• 401k for eligible employees
• 50% off pizza
• Referral Bonus
• Career Development
• Flexible Schedules

Compensation

• $10-$12 an hour

Before applying

• Must make perfect pizzas every time by adhering to Domino''s pizza-making standards and procedures.
• Must maintain 100% image at all times to maintain a clean and professional appearance, while adhering to the Domino''s dress code, and representing the brand positively.
• Must work with hustle and energy; we have a fast-paced and efficient work style.
• Must be friendly and have a smile with all customers; the importance of excellent customer service and a positive attitude are the foundation of our business.

Qualifications

Must be at least 16 years of age.

Additional Information

All your information will be kept confidential according to EEO guidelines.