Customer Service Rep(08842) - 350 S 5th St

SmartRecruiters, Inc.; St. Pauls (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Domino’s is hiring a Customer Service Representative at 350 S 5th St. This full‑time role focuses on friendly, professional service for phone‑in and carryout customers, with training on our Pulse POS system and HTA standards to ensure orders are prepared quickly.

You’ll complete background checks and wear the Domino’s uniform. The team emphasizes speed, accuracy, and a positive customer experience, with opportunities to advance into management through our training programs.

Qualifications

• HireRight background check and standard screenings.
• Must communicate with customers in a friendly, professional manner.
• Domino’s Perfect Image: uniform provided; wear black pants.

Responsibilities

• Provide friendly, professional customer service to phone-in and carryout customers.
• Meet HTA targets: answer calls quickly, get orders in the oven fast, and deliver promptly.

Skills

Customer service

Job description

Customer Service Rep(08842) - 350 S 5th St

• Full-time
• Job Category Org: Store Customer Service Rep

Extra cash? New skills? More opportunity? Find what you’re after at Domino’s, where you’ll have fun while making great food and providing exceptional customer service.
We have smart hustle. And enthusiasm to spare. Not to mention a healthy appetite for competition. We're passionate about doing our very best.
As a Domino’sCustomer Service Representative, you will contribute to Heightened Time Awareness. What is HTA? Every phone is answered in two rings or less, and everyone answers phones. Every order is in the oven in less than three minutes, and you will be taught how to contribute to that effort. Every delivery order is out the door in less than fifteen minutes. It takes an entire team working together to meet these aggressive standards.
Through a mix of online courses and hands-on training, you'll learn everything you need to know about our products and equipment, especially our point-of-sale order system, Domino's Pulse. These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible. There's also a dedicated training program for those interested in becoming managers.
Requirements:

• You will be pre-screened prior to employment by the following methods: HireRight Background Check; National Crime and Sex Offender Background Check, Basic Urinalysis Drug Testing.
• You must possess a positive, friendly attitude and exceptional customer service skills, as you will be the first contact with our phone in and carryout customers and will need to communicate with them in a friendly and professional manner.
• You will be expected to demonstrate and model Domino’s Perfect Image standards at all times. Domino’s will provide uniform shirts and hats; you are required to wear black pants, shorts, skirts or capris (does not include denim, corduroy, “stretch,” “yoga,” or sweatpants material).

All your information will be kept confidential according to EEO guidelines.