Customer Service Rep(08643) - 3320 SW 35th Blvd Gainesville Fl, 32608

Domino's; Gainesville (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's in Gainesville, Florida, is looking for enthusiastic individuals to join as Customer Service Representatives. This role involves taking orders and providing exceptional service while having fun at work. Team members will receive hands-on training and support for career advancement, from CSR to management or even franchise ownership.

Ideal candidates should possess strong customer service skills, the ability to communicate effectively, and the motivation to uphold Domino's high standards in food quality and safety.

Qualifications

• Friendly and positive attitude while demonstrating great customer service skills.
• Ability to deal with customer concerns effectively.
• Motor coordination to handle food preparation and assembly.

Responsibilities

• Take orders over the phone and in person.
• Ensure hygiene and food safety.
• Prepare high-quality pizzas and handle cash.

Skills

Customer service skills

Ability to communicate verbally

Ability to comprehend written instructions

Cash handling

Upselling

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

It all starts with you. Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our team members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.

Drive your own career. Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.

You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in store, so you can hit the ground running without any worries.

CSR Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties

Those are the basics, but here’s what else you can expect:

General Job Duties

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk‑in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

Communication Skills

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen

Physical Requirements

• To move trays placed on dollies: a stack of trays on a dolly is approximately 24–30 and requires a force of up to 7.5 pounds to push; trays may also be pulled
• Must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
• Forward bending at the waist is necessary at the pizza assembly station for 30–45 seconds at one time, repeated continuously during the day; forward bending also present at the front counter and when stocking ingredients
• Performed occasionally to stock shelves and clean low areas
• Reaching is performed continuously; up, down and forward
• Eye‑hand coordination is essential; use of hands is continuous during the day; frequently activities require use of one or both hands; shaping pizza dough requires frequent and forceful use of forearms and wrists