Customer Service Rep(07190) - 2905 E 4th Plain Blvd

Domino's Franchise; Washington; On-site; USD 19,000 - 28,000; Part time

Job summary

Domino's Franchise is seeking an entry-level Customer Service Representative. The role offers opportunities for advancement from delivery driver to store management levels. Training is provided on the job and all shifts are based on store needs with potential to move to full-time as available.

Benefits include health coverage after a year with 32 hours per week on average, and sick pay per WA state requirements. Apply to HR at the provided address.

Qualifications

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Skills

Written instructions

Verbal communication

Cross-cultural communication

Job description

Job Description

Our Customer Service Position is an entry level position. We have many opportunities for advancement.

Training and Wage Rates

Orientation and training provided on the job.

All CSR positions are paid hourly minimum $17.13 – Maximum $17.13.

Medical, Dental and Vision insurance are available to employees who have worked at least a year and who average at least 32 hours per week. If you have any questions about Benefits Qualifications, please contact [e-mail].

We abide by WA State requirements for sick pay.

HOURS: All scheduled hours are based off what employee is available for and what the store needs. All positions are part time unless otherwise stated. Every employee has the opportunity to work into full time as long as the store has the hours to accommodate and employee completes training, is reliable for shifts and communicating full time needs with manager.

Advancement

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

Diversity

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

We are an equal opportunity employer and encourage all candidates to apply. Accommodations during the application process, interviews, hiring and employment are available. All any candidate needs to do is let us know if an accommodation is needed.

Summary Statement

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

• Operate all equipment.


• Stock ingredients from delivery area to storage, work area, walk-in cooler.


• Prepare product.


• Receive and process telephone orders.


• Take inventory and complete associated paperwork.


• Clean equipment and facility approximately daily.

Communication Skills

• Ability to comprehend and give correct written instructions.


• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.


• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).


• Must be able to make correct monetary change.


• Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.


• Ability to enter orders using a computer keyboard or touch screen.


• Navigational skills to read a map, locate addresses within designated delivery area.


• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

Exposure To

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.


• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.


• Sudden changes in temperature in work area and while outside.


• Fumes from food odors.


• Exposure to cornmeal dust.


• Cramped quarters including walk-in cooler.


• Hot surfaces/tools from oven up to 500 degrees or higher.


• Sharp edges and moving mechanical parts.


• Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

Sensing

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

Temperaments

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standard