Customer Service Rep(06613) -1700 West Parmer Ln Ste 640

Domino's; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Rainbow Pizza, a Domino's Pizza franchisee in Texas, seeks energetic Customer Service Representatives to create an outstanding experience for every guest. You will take orders, prepare pizzas and menu items, and help keep the store running smoothly in a fast-paced setting.

Paid on-the-job training covers customer service, POS usage, food prep, food safety, and store operations. The role supports flexible daytime and evening shifts, with growth opportunities as the team progresses.

Qualifications

• Must be 16 years of age or older.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment.
• Positive attitude and willingness to work as part of a team.
• Dependable, punctual, and reliable.
• Ability to follow directions and company policies.
• Basic math and cash-handling skills are a plus.
• Must be willing to work a flexible schedule, including evenings, weekends, holidays, and during inclement weather.
• Ability to stand, walk, bend, and lift up to 25 pounds throughout the shift.
• Must be able to pass a criminal background check.

Responsibilities

• Providing exceptional customer service in person and over the phone.
• Taking customer orders using the Domino's Point of Sale (POS) system.
• Preparing pizzas and other menu items according to company standards.
• Stocking ingredients and supplies.
• Maintaining a clean, organized, and safe work environment.
• Operating store equipment safely and efficiently.
• Completing daily cleaning and assigned store tasks.
• Assisting fellow team members to ensure efficient store operations.

Skills

Customer service

Communication

Cash handling

Multitasking

Basic math

POS proficiency

Tools

POS system

Job description

About Rainbow Pizza

Rainbow Pizza is a proud Domino's Pizza franchisee operating 60+ locations across South Texas. We are committed to delivering exceptional service, great food, and exciting career opportunities to the communities we serve. Our success is built on our people. Whether you're looking for your first job, a flexible schedule, or a long-term career with opportunities to grow, Rainbow Pizza offers a fast-paced, team-oriented environment where hard work is recognized and advancement is encouraged. Join a company that values teamwork, integrity, and helping our team members succeed—one pizza at a time!

Job Description

At Rainbow Pizza, a Domino's Pizza franchisee, our Customer Service Representatives (CSRs) are the heart of our stores. If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to have you on our team.

As a CSR, you'll help create a great experience for every customer by taking orders, preparing quality products, and ensuring the store operates efficiently. Every team member plays an important role in delivering hot, fresh pizzas quickly and safely.

We offer flexible scheduling with both daytime and evening shifts available. Whether you're looking for one shift a week or a full-time schedule, we'll work with you to find a schedule that fits your lifestyle.

Career Growth

Many of our leaders started as Customer Service Representatives or Delivery Drivers. At Rainbow Pizza, we believe in promoting from within and providing opportunities for advancement. Whether your goal is to become an Assistant Manager, General Manager, or beyond, we'll help you build your career.

Diversity & Inclusion

Rainbow Pizza is committed to creating an inclusive workplace where every team member is respected, valued, and given the opportunity to succeed. We believe our diverse team makes us stronger and helps us better serve our customers and communities.

Summary

At Rainbow Pizza, our people come first. We work together to provide exceptional customer service, prepare quality products, and create a positive experience for every customer. Success starts with great team members who are passionate about serving others.

Responsibilities

Responsibilities include, but are not limited to:

• Providing exceptional customer service in person and over the phone.


• Taking customer orders using the Domino's Point of Sale (POS) system.


• Preparing pizzas and other menu items according to company standards.


• Stocking ingredients and supplies.


• Maintaining a clean, organized, and safe work environment.


• Operating store equipment safely and efficiently.


• Completing daily cleaning and assigned store tasks.


• Assisting fellow team members to ensure efficient store operations.

Training

Paid, on-the-job training is provided. Training includes:

• Customer service and order taking.


• Operating the POS system.


• Food preparation and pizza making.


• Food safety and sanitation procedures.


• Store operations and company standards.

Communication Skills

• Ability to communicate clearly and professionally with customers and coworkers.


• Ability to understand and follow written and verbal instructions.


• Ability to accurately process customer orders both in person and over the phone.

Essential Skills

• Basic math skills, including the ability to add, subtract, multiply, and divide accurately.


• Ability to handle cash and make correct change.


• Basic computer and touchscreen skills.


• Ability to multitask in a fast-paced environment.


• Strong attention to detail and accuracy.


• Good hand-eye coordination and manual dexterity for food preparation.


• Ability to stand, bend, reach, and move throughout the shift.

Qualifications

• Must be 16 years of age or older.


• Strong customer service and communication skills.


• Ability to work in a fast-paced environment.


• Positive attitude and willingness to work as part of a team.


• Dependable, punctual, and reliable.


• Ability to follow directions and company policies.


• Basic math and cash-handling skills are a plus.


• Must be willing to work a flexible schedule, including evenings, weekends, holidays, and during inclement weather.


• Ability to stand, walk, bend, and lift up to 25 pounds throughout the shift.


• Must be able to pass a criminal background check.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile \"bricks\" with linoleum in some food process areas. Height of work surfaces is between 36\" and 4\".

Walking

For short distances for short durations

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.


• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.


• Cases are usually lifted from floor and stacked onto shelves up to 72\" high.

Carrying

• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.


• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.


• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

• To move trays which are placed on dollies.


• A stack of trays on a dolly is approximately 24\" - 30\" and requires a force of up to 7.5 pounds to push.


• Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending

• Forward bending