Customer Service Rep(06595) - 6510 Paradise Blvd NW

Domino's; Albuquerque (NM); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular pizza delivery service in Albuquerque is hiring for a role requiring the operation of equipment, preparation of products, and effective communication with customers over the phone and in person. Responsibilities include stocking ingredients, managing phone orders, and routine cleaning. Ideal candidates will have excellent verbal and written communication skills, and the ability to perform simple arithmetic for transactions. The position involves physical labor such as carrying heavy items and continuous hand tasks, ideal for energetic individuals who enjoy a fast-paced environment.

Responsibilities

• Operate all equipment and stock ingredients from storage.
• Receive and process telephone orders and take inventory.
• Clean equipment and facility daily.

Skills

Ability to comprehend and give correct written instructions

Ability to communicate verbally with customers

Ability to add, subtract, multiply, and divide accurately

Verbal, writing, and telephone skills

Motor coordination between eye and hands/fingers

Eye–hand coordination

Job description

Job Duties

• Operate all equipment.
• Stock ingredients from delivery area storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eye and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24–30 and requires a 7.5 pounds to push. Trays may also be pulled.

Reaching

Workers reach above 72 inches occasionally to turn on/off oven controls, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye–hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes.

Additional Information

All your information will be kept confidential according to EEO guidelines.