Customer Service Rep(05880) - 712 Avalon Ave

Domino's; Muscle Shoals (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's in Muscle Shoals, Alabama is seeking enthusiastic individuals for the position of Customer Service Representative. In this role, you will be the first point of contact for customers, ensuring accurate order taking and handling concerns efficiently.

Your responsibilities include greeting customers, managing transactions, and assisting in food preparation. Ideal candidates will possess strong communication skills, be positive team players, and be able to work in a fast-paced environment.

Qualifications

• Must be at least 16 years old.
• Ability to stand for extended periods and perform physical tasks.

Responsibilities

• Greet customers warmly and assist them with their orders.
• Accurately enter customer orders and handle transactions.
• Provide product recommendations to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation including making pizzas.
• Maintain store cleanliness and ensure compliance with health standards.

Skills

Strong communication and customer service skills

Ability to work in a fast-paced environment

Basic math skills for handling transactions

Team-oriented with a positive attitude

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Company Description

Domino’s Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.

Job Description

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities:

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and perform physical tasks.
• Team-oriented with a positive attitude.
• Must be at least 16 years old