Customer Service Rep(05868) - 413 Third Street SW

Domino's

Cullman (AL)

On-site

USD 25,000 - 35,000

Full time

14 days+

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Job summary

A regional pizza franchise in Cullman, Alabama is looking for a Customer Service Representative to be the first point of contact for customers. This role involves taking orders, assisting with food preparation, and maintaining cleanliness in the store. Ideal candidates should have strong communication and customer service skills and be able to work in a fast-paced environment. Joining the team at Domino's means being part of a family that values positive experiences for both customers and team members.

Qualifications

  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for handling transactions.
  • Ability to stand for extended periods and perform physical tasks.

Responsibilities

  • Greet customers warmly and assist them with their orders in-person and over the phone.
  • Accurately enter customer orders into the system and handle payment transactions.
  • Provide product recommendations and promotions to enhance customer satisfaction.
  • Resolve customer complaints efficiently and professionally.
  • Assist in food preparation, including making pizzas and other menu items when needed.
  • Maintain store cleanliness, including workstations, lobby, and restrooms.
  • Ensure compliance with health and safety standards.
  • Work effectively as part of a team to meet service goals.
  • Assist with stocking and inventory management.

Skills

Strong communication
Customer service skills
Ability to work in a fast-paced environment
Basic math skills

Job description

Customer Service Rep (05868) - 413 Third Street SW
  • Full-time
  • Job Category Org: Store Customer Service Rep

Domino’s Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities
  • Greet customers warmly and assist them with their orders in-person and over the phone.
  • Accurately enter customer orders into the system and handle payment transactions.
  • Provide product recommendations and promotions to enhance customer satisfaction.
  • Resolve customer complaints efficiently and professionally.
  • Assist in food preparation, including making pizzas and other menu items when needed.
  • Maintain store cleanliness, including workstations, lobby, and restrooms.
  • Ensure compliance with health and safety standards.
  • Work effectively as part of a team to meet service goals.
  • Assist with stocking and inventory management.
Qualifications
  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for handling transactions.
  • Ability to stand for extended periods and perform physical tasks.
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