Customer Service Rep(05813) - 2115 E. Main Suite 1

Domino's; Dothan (AL); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Flexible schedule

Fun work environment

Opportunities for career development

Job summary

A popular pizza franchise in Dothan, Alabama is seeking a part-time Customer Service Representative. This role focuses on providing excellent customer service, handling orders, and ensuring a positive experience for guests. Ideal candidates should demonstrate strong communication skills and an ability to work in a team. Enjoy a fun work environment that promotes career growth and offers flexible hours. This position is perfect for students or individuals looking for extra income while managing their schedule.

Qualifications

• Ability to handle cash and make change accurately.
• Ability to communicate effectively with customers and team members.
• Must be able to follow written and verbal instructions.

Responsibilities

• Take customer orders over the phone and in person.
• Demonstrate a friendly, positive attitude.
• Handle cash and process transactions.
• Maintain cleanliness of the work area.

Skills

Customer service skills

Verbal communication

Basic math skills

Teamwork

Attention to detail

Job description

Customer Service Rep(05813) - 2115 E. Main Suite 1

Part-time. Job Category Org: Store Customer Service Rep.

It’s more fun with us! No one likes being bored at work, which is why a Domino’s job is all about having fun! That’s how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night – part or full time. You’ll have plenty of time left over for school, hanging with friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino’s Pizza is the perfect place for you.

It all starts with you.

Domino’s Pizza loves its people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. We create an environment where team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino’s Customer Service Rep that’s exactly what you can be. Each store has its own personality, and we reward outstanding pizza making and upselling.

Drive your own career. Being a Domino’s Customer Service Rep isn’t your average pizza gig. Many of our team members began their careers as CSRs and today are successful Domino’s franchise owners. From customer service to management, from general manager to franchisee, our stores offer a world of opportunity. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Your manager or teammate will show you the ropes in‑store, so you can hit the ground running.

CSR Responsibilities Include:

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high‑quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties

General Job Duties

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk‑in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

Communication Skills

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co‑workers to process orders over the phone and in person

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen

Work Conditions

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• In‑store temperatures range from 36 °F in cooler to 90 °F and above in some work areas
• Sudden changes in temperature in work area and while outside
• Fumes from food odors
• Exposure to cornmeal dust
• Cramped quarters including walk‑in cooler
• Hot surfaces/tools from oven up to 500 °F or higher
• Sharp edges and moving mechanical parts

Sensing

• Talking and hearing on telephone
• Near and mid‑range vision for most in‑store tasks

Additional Job Details

• Depth perception
• Ability to differentiate between hot and cold surfaces

Temperaments

• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Physical Requirements

• Standing – Most tasks are performed from a standing position
• Walking – For short distances and short durations
• Lifting – Bulk product deliveries are made twice a week or more and are unloaded using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 lbs with dimensions up to 3′ × 1.5′. Cases are usually lifted from floor and stacked onto shelves up to 72 in. high.
• Carrying – Large cans (≈3 lbs 7 oz) carried from workstation to storage shelves; occasionally pizza sauce weighing 30 lbs carried from storage room to front; trays of pizza dough carried three at a time over short distances, weighing approx. 12 lbs per tray.
• Pushing – Move trays placed on dollies; a stack of trays on a dolly is approx. 24–30 in. and requires a force up to 7.5 lbs to push; trays may also be pulled.
• Climbing – Infrequently navigate stairs or climb a ladder for maintenance.
• Stooping/Bending – Forward bending at the waist at pizza assembly station; toe room present but workers cannot flex knees; duration approx. 30–45 s repeated continuously.
• Crouching/Squatting – Occasional to stock shelves and clean low areas.
• Reaching – Continuously up, down and forward.

Hand Tasks

• Eye‑hand coordination essential; use of hands continuous during the day; frequent activities require use of one or both hands; shaping pizza dough requires frequent and forceful use of forearms and wrists.