Customer Service Rep(05806) - 705 Glover Ave

Domino's; Enterprise (AL); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Flexible scheduling

Opportunities for advancement

Employee discounts

Job summary

Join Domino's in Enterprise, Alabama as a Customer Service Representative! In this role, you will handle pizza preparation, delivery, and customer orders, ensuring great service and food quality. This position offers flexible hours for students and those seeking part-time work.

Domino's promotes from within; many have transitioned from team members to management roles. Applicants must be 16 years or older with a valid driver's license. Training provided on the job.

Qualifications

• Ability to communicate verbally with customers and co-workers.
• Valid driver's license with a safe driving record.
• Must be able to understand and follow instructions.

Responsibilities

• Prepare products and receive phone orders.
• Deliver pizzas to customers' locations.
• Stock ingredients and clean equipment and facility.

Skills

Customer service skills

Communication skills

Navigation skills

Ability to follow instructions

Education

Must be 16 years or older

Tools

Calculator

Telephone

Job description

About the Job

ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

Advancement

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Diversity

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

Job Requirements

You must be 16 years of age or older.

General Job Duties for All Store Team Members

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

Essential Functions / Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500°F or higher.
• Sharp edges and moving mechanical parts.

Additional Job Details

Stooping / Bending

• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30–45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Crouching / Squatting

• Performed occasionally to stock shelves and to clean low areas.

Reaching

• Reaching is performed continuously; up, down and forward.
• Workers reach above 72°F occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

• Eye‑hand coordination is essential.
• Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

• Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

• Deliver product by car and then to door of customer.
• Deliver flyers and door hangers.

Requirements

• Valid driver's license with safe driving record meeting company standards.
• Access to an insured vehicle which can be used for delivery.

Essential Skills

• Navigational skills to read a map, locate addresses within designated delivery area.
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Physical Demands

• Carrying: During delivery, carry pizzas and beverages while performing walking and climbing duties.
• Driving: Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
• Walking: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
• Climbing: During delivery of product, navigation of five or more flights of stairs may be required.

Work Conditions (Driving)

• Exposure to varying and sometimes adverse weather conditions when delivering product, driving and couponing.
• Far vision and night vision for driving.