Customer Service Rep(05593) - 1428 E 4th St

Domino's; Charlotte (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k for eligible employees

Flexible Schedules

Meal Discounts

Referral Bonus

Job summary

Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. We are looking for a friendly, enthusiastic Customer Service Representative to join our team and be the voice of our brand.

You will take orders, answer questions about our menu and promotions, and ensure every customer has a positive experience. We offer competitive pay, health insurance for eligible employees, paid time off, and opportunities for growth within the company.

Qualifications

• Passion for helping customers and providing friendly service.
• Ability to communicate clearly and professionally in person and over the phone.
• Comfort with multitasking in a fast-paced environment.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Take phone and in-person orders with accuracy.
• Provide excellent customer service with a smile.
• Answer questions about menu, promotions, and delivery.
• Resolve customer concerns with patience and understanding.
• Work as part of a team to ensure smooth operations.

Skills

Customer service

Communication

Teamwork

Multitasking

POS familiarity

Job description

Customer Service Rep(05593) - 1428 E 4th St

• Full-time
• Job Category Org: Store Customer Service Rep

Our Company
Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in the Charlotte and Raleigh markets.
Our employee's love working for us because they enjoy being part of something bigger than just their store. Our enthusiasm and passion for our job is contagious. We are a group of 1,500 employees who have pizza sauce running through our veins.
Domino’s has always provided exceptional opportunity for growth and this remains the backbone of our long-term success. Whether you aspire to be an owner or wish to advance into a management position we are here to help you reach your goals. We look forward to you joining our team!

Are you passionate about pizza and helping people? Do you have a knack for turning frowns upside down? If so, we want you on our team!

Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

What you’ll be doing:

• Taking phone orders with accuracy and efficiency
• Providing excellent customer service with a smile (even over the phone!)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

What we’re looking for:

• A positive attitude and passion for providing outstanding customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong problem-solving skills and a knack for finding solutions
• Basic computer skills and familiarity with point-of-sale systems
• A love for pizza is a definite plus!

What we offer:

• Competitive pay and benefits
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• Delicious discounts on pizza!
• Opportunity for growth!
• Health Insurance for eligible employees
• Paid Time Off for eligible employees
• 401k for eligible employees
• Referral Bonus
• Flexible Schedules

Compensation:

Before applying, consider these non-negotiable factors to ensure the job aligns with your needs and priorities:

• Must make Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures.
• Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
• Must work with Hustle and Energy we have a need for a fast-paced and efficient work style.
• Must be friendly and have a smile with all customers,the importance of excellent customer service and a positive attitude are the foundation of our business.

Do you want to be a part of one of the fastest growing brands in the world? Big things are happening at Domino’s and we are looking for exceptional people who want to join our team.
As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible.

Qualifications and Qualities we are looking for in new team members:

• Customer Service Oriented
• Enjoy Working with a Team
• Willing to work in a fast paced environment

Job Benefits include:

• Flexible Schedules
• Meal Discounts
• Health Insurance
• Paid Vacation

Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in the Charlotte area and while growing our company are looking for new individuals to join our winning team.
Our employee's love working for us because they enjoy being part of something bigger than just their store. Our enthusiasm and passion for our job is contagious. We are a group of 1,000 employees who have pizza sauce running through our veins.
Domino’s has always provided exceptional opportunity for growth and this remains the backbone of our long-term success. Whether you aspire to be an owner or wish to advance into a management position we are here to help you reach your goals. We look forward to you joining our team!

Must be 16 years of age.

All your information will be kept confidential according to EEO guidelines.