Customer Service Rep(05527) - 588 A Bailey Rd

Domino's; Lumberton (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

A pizza restaurant chain is seeking a full-time Customer Service Representative in Lumberton, North Carolina. This role involves providing exceptional customer service, ensuring speedy order processing, and participating in training to master both customer service and pizza-making skills. Applicants should have a positive attitude and be able to adhere to uniform standards. Join the team to enjoy competitive hours and a fun work environment.

Qualifications

• Must pass background checks and drug testing.
• Friendly and professional communication required.
• Uniformity in appearance with provided shirts and hats.

Responsibilities

• Answer phones and take orders in less than two rings.
• Ensure delivery orders are ready in less than fifteen minutes.
• Participate in training programs to become proficient.
• Maintain store appearance and adhere to uniform policy.

Skills

Customer service skills

Positive attitude

Positive attitude

Tools

Domino's Pulse POS system

Job description

Customer Service Rep(05527) - 588 A Bailey Rd

• Full-time
• Job Category Org: Store Customer Service Rep

Extra cash? New skills? More opportunity? Find what you’re after at Domino’s, where you’ll have fun while making great food and providing exceptional customer service.
We have smart hustle. And enthusiasm to spare. Not to mention a healthy appetite for competition. We're passionate about doing our very best.
As a Domino’s Customer Service Representative, you will contribute to Heightened Time Awareness. What is HTA? Every phone is answered in two rings or less, and everyone answers phones. Every order is in the oven in less than three minutes, and you will be taught how to contribute to that effort. Every delivery order is out the door in less than fifteen minutes. It takes an entire team working together to meet these aggressive standards.
Through a mix of online courses and hands-on training, you'll learn everything you need to know about our products and equipment, especially our point-of-sale order system, Domino's Pulse. These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible. There's also a dedicated training program for those interested in becoming managers.

Requirements

• You will be pre-screen prior to employment by the following methods: HireRight Background Check; National Crime and Sex Offender Background Check, Basic Urinalysis Drug Testing.
• You must possess a positive, friendly attitude and exceptional customer service skills, as you will be the first contact with our phone in and carryout customers and will need to communicate with them in a friendly and professional manner.
• You will be expected to demonstrate and model Domino’s Perfect Image standards at all times. Domino’s will provide uniform shirts and hats; you are required to wear black pants, shorts, skirts or capris (does not include denim, corduroy, "stretch," "yoga," or sweatpants material).

Do you have what we’re looking for? Apply to join our team today!

All your information will be kept confidential according to EEO guidelines.

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