Customer Service Rep(05385) - 5601 Hwy 157

Domino's; Cullman (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Dominos Pizza Team DAKS in Alabama is seeking friendly Customer Service Representatives to join our team. You will be the first contact for customers, take orders, assist with food prep, and help maintain a clean store.

This role emphasizes teamwork, fast-paced service, accurate transactions, and delivering a positive guest experience; availability to stand for long periods and be at least 16 years old is required.

Qualifications

• Excellent communication and customer service skills.
• Able to work in a fast-paced environment.
• Basic math skills for transactions.
• Ability to stand for extended periods.
• Team-oriented with a positive attitude.
• Must be at least 16 years old.

Responsibilities

• Greet customers in person and over the phone.
• Enter orders accurately and handle payments.
• Provide product recommendations and promotions.
• Resolve customer concerns efficiently.
• Assist in food preparation and maintain cleanliness.
• Ensure health and safety standards.
• Work as part of a team to meet goals.
• Assist with stocking and inventory management.

Skills

Customer service

Communication

Teamwork

Fast-paced environment

Physical stamina

Job description

Dominos Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Dominos Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.

Job Description

As a Customer Service Representative at Dominos Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and perform physical tasks.
• Team-oriented with a positive attitude.
• Must be at least 16 years old