Customer Service Rep(04890) - 3921 E. Market St

Domino's; York (York County); On-site; USD 15,153 - 20,664; Part time

Job summary

A leading pizza delivery franchise is hiring team members to prepare and deliver pizzas with flexible schedules. You'll operate equipment, stock ingredients, and take orders. Ideal for students or those seeking supplemental income. Training provided on the job, and opportunities for advancement are available. Must be 16 or older and possess strong communication and organizational skills. Join our team and enjoy working in a fun, fast-paced environment!

Qualifications

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage.
• Prepare product and take inventory.
• Clean equipment and facilities.

Skills

Ability to communicate verbally

Verbal, writing, and telephone skills

Ability to add, subtract, multiply, and divide

Motor coordination between eyes and fingers

Job description

About

Job Description

THE JOB

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

Summary Statement

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

Job Requirements

You must be 16 years of age or older.

General Job Duties For All Store Team Members

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

SENSING

• Talking and hearing on telephone.
• Near and mid‑range vision for most in‑store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS

• Standing – Most tasks are performed from a standing position. Walking surfaces include ceramic tile with linoleum in some food process areas.
• Sitting –
• Stooping/Bending –
• Crouching/Squatting –
• Lifting – Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 84 high.
• Carrying – Occasionally, pizza sauce weighing 42 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
• Pushing – To move trays which are placed on dollies. Trays may also be pulled.
• Climbing – Team members may navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
• Reaching – Reaching is performed continuously; up, down and forward. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
• Hand Tasks – Hand‑Eye coordination is essential. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
• Machines, Tools, Equipment, Work Aids – Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.