Customer Service Rep(04810) - 5000 Shillington Plaza

Domino's; Shillington (Berks County); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's in Shillington, PA is hiring a full-time Customer Service Representative to support store operations and order processing. You will handle telephone and in-person orders, manage inventory tasks, and keep equipment and the facility clean on a daily basis.

The role requires basic math for change, accurate data entry, and effective communication with customers and team members. Join a fast-paced team focused on service quality.

Qualifications

• Ability to receive and process telephone orders accurately and efficiently.
• Proficient numeracy for correct monetary change and basic calculations.
• Strong verbal and written communication with customers and co-workers.
• Ability to enter orders using a computer or touch screen and navigate the POS system.

Responsibilities

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Skills

Telephone orders

Cash handling

Data entry

Basic math

Customer service

Verbal communication

Teamwork

Tools

POS terminal

Keyboard/Touchscreen

Job description

Customer Service Rep(04810) - 5000 Shillington Plaza

• Full-time
• Job Category Org: Store Customer Service Rep

Stock ingredients from delivery area to storage, work area, walk-in cooler

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

All your information will be kept confidential according to EEO guidelines.