Customer Service Rep(04085) - 1578 Main St

Domino's Pizza; Peckville (Lackawanna County); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza of NEPA is looking for energetic customer service representatives to join our in-store team across the Scranton and Wilkes-Barre area. If you enjoy talking with people and delivering friendly service, this could be the perfect fit.

You will handle dine-in and take-out orders, assist customers, and help keep the store running smoothly. The role includes operating store equipment, taking phone orders, stock handling, light inventory, and maintaining a clean, welcoming environment.

Qualifications

• Experience in customer service settings preferred.
• Ability to understand and follow written instructions.
• Proficient in taking and processing phone and in-person orders.
• Accurate cash handling and giving correct change.

Responsibilities

• Operate all store equipment.
• Receive and process telephone orders.
• Take inventory and complete related paperwork.
• Stock ingredients and maintain a clean work area.
• Assist customers with friendly service.
• Enter orders using a POS system or touchscreen.

Skills

Customer service

Communication skills

Order entry

Cash handling

Typing speed

Tools

POS system

Job description

Domino's Pizza of NEPA is the largest pizza company in Northeast Pennsylvania. We operate 15 locations across the greater Scranton and Wilkes-Barre area.

Job Description

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

Job Requirements

• You must be 16 years of age or older.
• General job duties for all store team members
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Communication Skills

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Additional Information

DISCLOSURE OF INTENT TO OBTAIN CONSUMER REPORTS OR INVESTIGATIVE CONSUMER REPORTS

For employment purposes, NEPA Pizza, Inc. and PSI Pizza, Inc. (collectively referred to as “the Company”) may obtain consumer reports on you as an applicant or from time to time during employment. “Consumer reports” are reports from consumer reporting agencies and may include driving records, criminal records, etc.

For such employment purposes, the Company may also obtain investigative consumer reports. Some reference checks by a consumer reporting agency fall into this category. An “investigative consumer report” is a consumer report in which information as to character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, associates, acquaintances, or others. You have a right to request disclosure of the nature and scope of an investigation and to request a written summary of consumer rights.