Customer Service Rep(03647) - 1216 Cortelyou Rd

SmartRecruiters, Inc.; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Weekend/evening hours

Opportunities for advancement

Job summary

Domino's Pizza is seeking a Store Customer Service Rep to greet customers, take orders and help with in-store duties. The role emphasizes friendly service, accuracy, and the ability to multitask in a fast-paced pizza store environment.

Typical hours are weekend and evening shifts with flexible scheduling. This position offers opportunities to learn delivery operations and advance into management through the company’s development program.

Qualifications

• U.S. work authorization
• Friendly demeanor and ability to engage customers
• Teamwork and multitasking in a fast-paced environment
• Ability to respond calmly to customer concerns
• Willingness to follow Domino's policies and procedures
• Strong communication skills and reliability

Responsibilities

• Take customer orders and assist with in-store duties.
• Learn the in-store operations and pizza delivery workflow.
• Support store team in daily tasks and customer interactions.

Skills

Customer service

Friendly

Teamwork

Multitask

Handle stress

Follow policies

Respond to customers

Communication

Attendance on ring

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Company Description

Customer Service

Our Customer Service Representatives (CSRs) are the first contact with our customers - so we value their commitment to exceptional customer service, enthusiastic attitude and the ability to assist our customers through the ordering process.

Get Paid to Talk!

In addition to providing exceptional customer service to our customers through order taking, our CSRs gain valuable experience through assisting with in-store duties and learning the pizza delivery business. Our CSR's will Earn an hourly base pay of $17.00!

Great Hours!

Our CSRs work mostly on the weekends and in the evenings. It is a great after school job, second job, summer job or part-time job for anyone who is looking to work part-time hours. Schedules are flexible so we will always try to work with you.

Opportunities!

In our CSR position, you will have an excellent opportunity to learn the in-store side of the business and eventually move into management. Domino's Pizza is committed to promoting from within - most of our General Managers started as drivers and many started as CSRs. It is a stepping stone to advancement into our Management Development Program.

Job Description

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Qualifications

• Valid U.S employment authorizationthat allows you to work in the United States of America.
• Friendly
• Works well with others.
• Works well under stress of high paced environment.
• Ability to multitask.
• Able to respond to customer concerns.
• Must be able to follow Team Sharma Domino's Policies.
• Must be able to work together as a team.
• Must understand all store calls must be answered after the first ring

Additional Information

All your information will be kept confidential according to EEO guidelines.