Customer Service Rep(03301) - 43 Market St

Domino's; South Amsterdam (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Domino's in South Amsterdam, NY is hiring a full-time Customer Service Representative to provide excellent customer service. You will greet customers in person and over the phone, assist in preparing food products, and handle customer inquiries.

The ideal candidate will have strong communication skills and a professional demeanor, as you will navigate through a point of sale system and help resolve customer issues efficiently.

Qualifications

• Must be able to greet customers politely in person and on the phone.
• Able to navigate a point of sale system effectively.
• Must maintain professional grooming standards.

Responsibilities

• Greet customers in person and via telephone.
• Assist in preparing food products and packaging.
• Correct product concerns over the phone.

Skills

Customer service

Communication skills

Problem solving

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

CSRs (Customer Service Representatives) must politely greet customers in person and on the telephone. CSRs must be able to navigate through prompts on a computer point of sale system to take orders and be able to answer questions from customers about products and service to best accommodate the customer.

CSRs assist in preparing food products and packaging (boxes, bags, utensils). CSRs are trained to correct product concerns over the phone and are enabled to make customers content without the need for supervision from managers for non‑complex issues. CSRs must look professional and maintain grooming standards set forth by printed job aids located in the store.