Customer Service Rep(03263) - 3171 W. Vine Street

SmartRecruiters, Inc.; Kissimmee (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Domino's Pizza in Kissimmee, FL is hiring a Customer Service Representative to take orders, assist customers, and support daily store operations.

You’ll handle phone and in-person orders, manage cash, upsell specials, and ensure food safety and quality while delivering a friendly, efficient service.

This full-time role includes opening or closing shifts; 18+ years old and bilingual in Spanish and English preferred, with growth opportunities within the franchise.

Qualifications

• Experience in fast-food or retail customer service.
• Ability to take orders over the phone and in person.
• Strong cash handling and upselling abilities.

Responsibilities

• Demonstrate friendly, positive attitude and customer service skills
• Take orders over the phone and in person
• Deal with customer concerns and handle cash
• Upsell and prepare pizzas and related duties
• Maintain hygiene and food safety
• Perform general cleaning and stock ingredients

Skills

Customer service

Order taking

Cash handling

Upselling

Bilingual Spanish/English

Communication skills

Job description

Customer Service Rep(03263) - 3171 W. Vine Street

• Full-time
• Job Category Org: Store Customer Service Rep

Customer Service Representative

It's more fun with us!

No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

It all starts with you.

Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.

Drive your own career

Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.

You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.

Domino's CSR Responsibilities Include:

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties

Those are the basics, but here’s what else you can expect:

General Job Dutiess

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

Communication Skills

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen

We are hiring for opening and closing shifts, 18+ years old, bilingual in Spanish and English preferred

All your information will be kept confidential according to EEO guidelines.