Customer Service Rep(03150) - 1235 Ariana St

Domino's; Lakeland (FL); On-site; USD 13,776 - 20,664; Full time

Job summary

A major pizza chain is seeking a Customer Service Representative in Lakeland, Florida. In this role, you will take orders, ensure customer satisfaction, and prepare high-quality pizzas. The company offers a fun work environment and encourages personal growth. If you're looking for a dynamic job that allows for advancement and training, this position is perfect for you. Join a team that values your unique talents and contributions while you work in a fast-paced setting.

Qualifications

• Demonstrates a friendly and positive attitude during service.
• Communicates effectively with customers and co-workers.
• Ability to comprehend and follow written instructions.

Responsibilities

• Take orders over the phone and in person.
• Make high-quality pizzas and participate in food safety.
• Handle customer concerns and complaints.

Skills

Customer service skills

Ability to take orders

Ability to handle money

Communication skills

Job description

Customer Service Rep(03150) - 1235 Ariana St

• Full-time
• Job Category Org: Store Customer Service Rep

Customer Service Representative

It's more fun with us!

No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

It all starts with you

Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.

Drive your own career

Being a Domino's Customer Service Rep isn’t your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.

You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety

Those are the basics, but here’s what else you can expect:

General Job Duties

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

Communication Skills

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen

Work Conditions

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
• Sudden changes in temperature in work area and while outside
• Fumes from food odors
• Exposure to cornmeal dust
• Cramped quarters including walk-in cooler
• Hot surfaces/tools from oven up to 500 degrees or higher
• Sharp edges and moving mechanical parts

Temperaments

• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Physical Requirements

Physical requirements include, but are not limited to: standing, walking, and lifting; many tasks involve handling and moving items of various weights as described below.

• Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high.
• Carrying: Large cans weighing 3 pounds 7 ounces; pizza sauce weighing 30 pounds; trays of pizza dough weighing approx. 12 pounds per tray.
• Pushing: Move trays on dollies; force up to 7.5 pounds.
• Climbing: Navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance; forward bending and other movements as described.

Note: The original document contains detailed task descriptions and measurements; this refinement preserves content while reformatting for clarity and accessibility.