Customer Service Rep(02924) – 1803 W KIRBY AVE

Domino's; Champaign (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading pizza chain is seeking a Customer Service Representative in Champaign, United States. The successful candidate will provide exceptional service by greeting customers, taking orders, and ensuring a positive experience. Responsibilities include processing transactions, food preparation, and maintaining a safe work environment. The ideal candidate possesses excellent communication skills, a friendly demeanor, and the ability to work in a fast-paced setting. Flexibility in scheduling is essential for this role.

Responsibilities

• Greet customers warmly and take accurate orders both in-person and over the phone.
• Process cash and credit card transactions with precision.
• Prepare and assemble food items, including crafting delicious pizzas.
• Maintain a clean, organized, and safe work environment.
• Collaborate effectively with team members to ensure smooth operations.
• Address customer inquiries and resolve issues promptly and professionally.

Skills

Excellent customer service skills

Strong verbal and written communication

Basic math skills

Proficiency in using point-of-sale (POS) systems

Knowledge of food safety and hygiene practices

Ability to thrive in a fast-paced environment

Team player

Keen attention to detail

Education

High school diploma or equivalent

Job description

Job Description

We’re excited to welcome a Customer Service Representative to our team in Champaign, United States! Join our dynamic crew at 1803 W KIRBY AVE, where you’ll play a crucial role in delivering exceptional service to our valued customers.

• Greet customers warmly and take accurate orders both in-person and over the phone
• Process cash and credit card transactions with precision
• Prepare and assemble food items, including crafting delicious pizzas
• Maintain a clean, organized, and safe work environment
• Collaborate effectively with team members to ensure smooth operations
• Address customer inquiries and resolve issues promptly and professionally
• Assist with various cleaning tasks throughout your shift
• Contribute to a positive, energetic work atmosphere
• Adhere to food safety standards and company policies
• Adapt to changing needs and priorities in a fast-paced environment

Qualifications

• Excellent customer service skills with a friendly, approachable demeanor
• Strong verbal and written communication abilities
• Basic math skills for handling cash transactions
• Proficiency in using point-of-sale (POS) systems
• Knowledge of food safety and hygiene practices
• Physical capability to lift up to 25 lbs. and stand for extended periods
• Flexibility to work weekends, holidays, and various shifts as needed
• Positive attitude with an easy smile
• Ability to thrive in a fast-paced environment
• Team player with a collaborative spirit
• Keen attention to detail in food preparation and customer orders
• Willingness to learn and adapt to new procedures
• High school diploma or equivalent preferred (not required)
• Food service industry knowledge is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.