Customer Service Rep(02881) 1229 N Clybourn Ave

Domino's; North Chicago Township (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

Domino's in North Chicago Township is seeking a Customer Service Rep at 1229 N Clybourn Ave. The ideal candidate will assist customers, prepare menu items, and maintain cleanliness in-store. You will thrive in a supportive team atmosphere that encourages growth and development.

This part-time position offers flexible scheduling, perfect for those needing a second job or balancing school. Join Domino's and become part of the best pizza delivery company in the world!

Qualifications

• Must be 18 years of age or older.
• Ability to add, subtract, multiply, and divide accurately.
• Verbal and written communication skills necessary.

Responsibilities

• Assist customers on the phone and in-store.
• Prepare and make menu items.
• Clean equipment and work area daily.

Skills

Customer service skills

Communication skills

Mathematical skills

Job description

Customer Service Rep (02881) 1229 N Clybourn Ave

• Part-time
• Job Category Org: Store Customer Service Rep

We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first!

Customer Service Rep Job Description

ABOUT THE JOB

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

• Must be 18 years of age or older
• Must be willing and able to work all stations in-store, such as making menu items, assisting customers on the phone and in-store, and expediting orders from the cut table

REQUIRED FUNCTIONS, SKILLS, AND DUTIES FOR ALL POSITIONS

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone communication skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.

WORK CONDITIONS

May include exposure to:

• Varying and sometimes adverse weather conditions.
• In-store temperatures ranging from 33 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in the work area and while outside.
• Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc.
• Exposure to cornmeal dust.
• Confined spaces, such as a walk-in cooler.
• Hot surfaces, tools, and products from the oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

REQUIRED MENTAL AND PHYSICAL ABILITIES

• SENSING - The ability to speak, hear, and understand verbal communication on telephone and in person is necessary; Near and mid-range vision for in-store tasks; Depth perception for all positions; Ability to differentiate between hot and cold surfaces.
• TEMPERAMENTS - The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions throughout shifts.
• STANDING - Most tasks performed from a standing position. Walking surfaces include ceramic tile, concrete, or linoleum. Height of work surfaces between 36" and 48".
• WALKING - Walking frequently required for short distances and durations. Personnel must travel between the store and customer vehicles. Delivery personnel must travel between delivery vehicles/e-bikes and the customer’s location.
• SITTING - Paperwork normally completed while sitting. Driving to and from deliveries or meetings requires sitting.
• LIFTING - Bulk product deliveries (cases up to 50 pounds, dimensions up to 3' x 1.5') are unloaded by team members. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds. Cases usually lifted from floor to shelves up to 72" high.
• CARRYING - Dough trays (~12 lb), cases up to 25 lb, prepped items may need to be carried from walk-in cooler to make-line. Cases of pizza sauce (~30 lb) occasionally carried. During delivery, carrying products while walking and climbing duties may be required.
• PUSHING/PULLING - Move trays or products placed on dollies, empty trays or trash cans. Stacked trays on dolly ~24"-30" require up to 7.5 pounds force to push.
• CLIMBING - Infrequent navigation of stairs or ladder for maintenance. During delivery, navigation of five or more flights of stairs may be required.
• BENDING/CROUCHING/SQUATTING - Occasional to stock shelves and clean low areas. Forward bending at waist necessary at pizza assembly station. Toe room present, but workers cannot flex knees while standing at this station. Duration less than one minute, repeated frequently. Forward bending also at front counter and stocking items.
• REACHING - Continuous reaching up, down, and forward. Reach above 72" occasionally to turn oven controls. Reach down to scoop cornmeal or wash dishes. Reach forward to obtain topping ingredients, clean surfaces, answer phones.
• HAND TASKS - Eye-hand coordination essential. Hands used continuously. Shaping dough requires forceful forearm and wrist use. Manipulate pizza peel, use pizza cutters. Pinching for cardboard box assembly. Grasp cans, phone, cutter, peel, boxes.
• MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS - May use pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, pizza peels, scales.

Job Location

1229 N Clybourn Ave