Customer Service Rep (02586) - 2784 Meijer Rd

SmartRecruiters, Inc.; Jeffersonville (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Indiana is seeking full-time Store Customer Service Reps to join a fast-paced team focused on delivering excellent customer experiences. You’ll handle inquiries, process orders, and contribute to a positive store environment.

Ideal candidates show a positive attitude, empathy, and strong communication skills, with a passion for helping customers and supporting store operations during peak hours.

Qualifications

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries across channels.
• Communicate clearly with customers and colleagues.
• Acknowledge and resolve customer complaints effectively.
• Know our products inside and out to answer questions.
• Process orders, forms, applications, and requests accurately.
• Keep records of customer interactions, transactions, comments, and complaints.
• Coordinate with colleagues as necessary to fulfill requests.
• Provide feedback on the efficiency of the customer service process.
• Manage a team of junior customer service representatives when required.

Responsibilities

• Assist customers and answer inquiries across channels.
• Process orders and requests accurately and promptly.
• Maintain detailed records of interactions and transactions.
• Collaborate with team to resolve issues and improve service.
• Ensure customer satisfaction and professional support at all times.

Skills

Positive attitude

Empathy

Customer service

Communication

Problem solving

Product knowledge

Order processing

Record keeping

Team coordination

Customer satisfaction

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Company Description

DTID dba Domino's Pizzarecognizes the best way to achieve success is to first ensure the satisfaction of its team members. Treating team members exceptionally well is just one way we are committed to putting our people first. Domino's is proud to provide a fair and comprehensive rewards package.

we have over 10,000+ employees with over 21+ all across Indiana and Kentucky area.

We are always looking for exceptional talent and dedication.

Job Description

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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