Customer Service Rep(01616) - 12501 Natural Bridge

SmartRecruiters, Inc.; Bridgeton (MO); On-site; USD 30,000 - 36,000; Full time

Job summary

Domino's Pizza in Bridgeton, Missouri, is seeking a Customer Service Representative to join our team. You will answer calls, take orders, process payments, prepare pizzas, and ensure a welcoming store environment.

The role requires teamwork, strong communication, and the ability to multitask in a fast-paced setting. Candidates should have reliable work ethic, basic math skills, and a customer-focused attitude; pass a background check and drug test if required.

Qualifications

• Experience in customer service preferred.
• Strong communication and listening skills.
• Ability to handle cash and basic math accurately.
• Willingness to pass background check and drug test.

Responsibilities

• Answer incoming phone calls and take orders accurately.
• Process cash and credit card transactions with accuracy.
• Address inquiries, resolve issues promptly and empathetically.
• Prepare pizzas according to company standards and customer specs.
• Maintain a clean, organized, and welcoming work area.
• Collaborate with team during busy periods to ensure smooth operations.
• Stand for extended periods and lift up to 25 lbs as part of duties.
• Flexibility to work evenings, weekends, and holidays as needed.

Skills

Communication

Empathy

Problem-solving

Attention to detail

Teamwork

Time management

Reliability

Flexibility

Stand/walk 8h+

Education

High school diploma or equivalent

Job description

Customer Service Rep(01616) - 12501 Natural Bridge

• Full-time
• Job Category Org: Store Customer Service Rep

Domino's Pizza in Bridgeton, United States, is seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team. In this role, you'll be the friendly face and voice of our organization, delivering exceptional service to every customer interaction. As a vital member of our team, you'll ensure customer satisfaction while maintaining our reputation for excellence and operational efficiency.

• Answer incoming phone calls and take customer orders accurately and efficiently while maintaining professional phone etiquette
• Process cash and credit card transactions with precision and attention to detail
• Provide exceptional customer service by addressing inquiries, resolving issues promptly, and responding to customer concerns with empathy
• Prepare and make pizzas according to company standards and customer specifications
• Maintain a clean, organized, and welcoming work environment that reflects our commitment to quality
• Collaborate with team members to ensure smooth operations during busy periods and support colleagues as needed
• Multitask effectively in a fast-paced environment while prioritizing customer satisfaction
• Assist with various cleaning and organizational tasks to maintain operational standards
• Handle and lift items weighing up to 25 lbs as part of regular duties
• Excellent communication skills with the ability to interact professionally and courteously with customers and team members
• Strong attention to detail and ability to follow directions accurately
• Exceptional listening skills and empathetic approach to customer interactions
• Solid problem-solving abilities and resilience when handling challenging situations
• Basic math skills for handling cash transactions and processing payments
• Proven ability to work efficiently and remain organized in a fast-paced environment
• Positive attitude, friendly demeanor, and genuine enthusiasm for customer service
• Team-oriented mindset with a collaborative spirit and willingness to support colleagues
• Flexibility to work various shifts, including evenings, weekends, and holidays as needed
• Ability to stand for extended periods and lift up to 25 lbs regularly
• Strong time management and multitasking capabilities
• Reliability, punctuality, and professional work ethic
• Previous customer service experience is preferred but not required
• Must be able to pass a pre-employment drug test and criminal background check