Customer Service Rep(01585) - 5661 telegraph

Domino's; St. Louis (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular pizza chain in St. Louis is seeking a Customer Service Representative for full-time work. This role involves answering phone calls, taking orders, preparing pizzas, and ensuring customer satisfaction. Candidates should possess excellent communication skills, basic math abilities, and flexibility in scheduling including weekends. A high school diploma is preferred, and experience in customer service is an advantage. Join us to help maintain our reputation for exceptional service.

Qualifications

• Ability to pass a criminal background check.
• Customer service experience is a plus, but not required.
• Strong ability to follow directions and adhere to company policies.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment.

Skills

Excellent communication skills

Flexibility to work various shifts

Basic math skills

Ability to multitask

Team-oriented mindset

Customer-focused approach

Education

High school diploma or equivalent

Job description

Customer Service Rep(01585) - 5661 telegraph

Domino's Pizza in St Louis, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

Job Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness standards
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for accurate cash handling and order processing
• Ability to multitask effectively in a fast-paced environment
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team-oriented mindset with a positive attitude and easy smile
• Customer-focused approach to problem-solving and conflict resolution
• Ability to pass a criminal background check
• Previous customer service experience is a plus, but not required
• High school diploma or equivalent preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

Seniority level

Not Applicable

Employment type

Full-time

Job function

General Business

Industries

Software Development and IT Services and IT Consulting