Customer Service Rep(01037) - 17140 East Warren Ave

Domino; Detroit (MI); On-site; USD 25,000 - 31,000; Full time

Job summary

Domino's Pizza in Detroit is hiring a Store Customer Service Rep who can handle phone and in-store orders, greet customers, and maintain accurate cash handling. This full-time role offers flexible schedules to fit school or other commitments.

You will operate the POS system, prepare orders, and ensure a clean, welcoming dining area. Growth opportunities exist across our stores as teams advance into management positions.

Qualifications

• Minimum age 16 years old.
• Ability to operate the POS system and take orders.
• Strong customer service and communication skills.
• Able to stand for long periods and work flexible hours.
• Reliable and able to work in a fast-paced environment.

Responsibilities

• Take orders in person and over the phone with accuracy.
• Operate cash register and handle payments.
• Prepare and package customer orders for pickup or delivery.
• Maintain clean, organized work and dining areas.
• Assist team to ensure fast, friendly service during peak times.

Skills

Customer service

Communication

Cash handling

Telephone orders

Tools

POS system

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

You got game? You got spring in your step? You want the best job in the
world! And schedules that work with you, not against you? That's right, we live to beat the rush
and make it possible to make, bake or take pizzas during the hungry hours of the day and night,
part or full time. You'll have plenty of time left over for school, hanging with your friends, or
whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza
is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're
growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if
that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-
gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful
Domino's franchise owners. From customer service representative to management, General
Manager to Manager Corporate Operations or Franchisee, our stores offer a world of
opportunity.

DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of
all individuals. To create an environment where all team members, because of their differences,
can reach their highest potential.

SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being
the best pizza delivery company in the world requires exceptional team members working
together. At Domino's Pizza, our people come first!

JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

EXPOSURE TO
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.