Customer Service Rep

GXO Logistics, Inc; Fort Worth (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Customer Service Rep in Fort Worth, TX. The role focuses on accurate inventory management and supporting daily warehouse operations to keep the supply chain moving smoothly.

You will work with a team to ensure quality, safety, and timely handling of materials, while utilizing standard office tools and a warehouse management system. A reliable, detail‑oriented approach helps maintain efficiency and accuracy in this fast‑paced environment.

Qualifications

• Experience with Microsoft Office and basic office tasks.
• High school diploma or equivalent required.
• 1 year of experience in warehouse operations and/or inventory is preferred.

Responsibilities

• Maintain accurate inventory counts.
• Ensure quality assurance processes and procedures are followed.
• Perform product counts.
• Stage materials within designated areas.
• Operate warehouse equipment and tools.
• Use a warehouse management system to maintain work documents.

Skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Warehouse management system

Job description

At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.

As the Customer Service Rep, your strong work ethic and attention to the small details will ensure our operations continue to run smoothly. On our team, you’ll have the support to excel at work and the resources to build an exciting career.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Maintain accurate inventory counts
• Ensure quality assurance processes and procedures are followed
• Perform product counts
• Stage materials within designated areas
• Operate all necessary warehouse equipment and tools
• Utilize a warehouse management system to maintain appropriate work documents

What you need to succeed atGXO:

At a minimum, you'll need:

• Experience with Microsoft Office
• Availability to work a flexible schedule with possible overtime as needed

It’d be great if you also have:

• High school diploma or equivalent
• 1 year of experience in warehouse operations and/or with inventory
• Ability to work independently and as a member of a team

This job requires the ability to:

• Lift up to 30 lbs. frequently and greater than 50 lbs. occasionally
• Move materials weighing up to 500 lbs. using wheeled carts

We engineer faster, smarter, leaner supply chains.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.