Customer Service Rep

Domino's; Canton (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Domino's is seeking enthusiastic candidates to answer phones, take pizza orders into computer systems, and learn how to make the world’s greatest pizzas from start to finish. The role requires a positive outlook and a willingness to interact with the general public.

We are searching for qualified customer service reps who bring personality and people skills. Domino's offers opportunities for growth, possibly into management, whether as a hobby, main job, or supplemental work.

Qualifications

• Must be 18 years of age or older.

Responsibilities

• Answer phones and take orders over the phone.
• Enter orders into a computer system.
• Stock ingredients from delivery area to storage and work area.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.

Skills

Verbal communication

Written communication

Customer service

Tools

POS system

Keyboard input

Job description

• Job Category Org: Store Customer Service Rep

Job Description

We are currently
seeking enthusiastic candidates to answer phones, enter pizza orders into
computers and learn how to make the world’s greatest pizzas from start to
finish. This job will require a positive
outlook and a willingness to deal with the general public.

We are searching for qualified customer service reps with personality and people skills. Domino's has lots of ways for you to grow, perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job.

Qualifications

You must be 18 years of age or older.

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk‑in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

Additional Information

tanding

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.