Customer Service Rep

Ontario Trillium Foundation; Afton (VA); On-site; USD 1,653,000 - 2,480,000; Full time

Benefits offered by this job

Tips

Flexible hours

Outdoor work

Job summary

Kona Ice Cville is hiring Customer Service Reps for the 2025 season as part- or full-time positions. We operate as a mobile shaved ice vendor serving Albemarle, Charlottesville and surrounding counties, including UVA and local festivals. Roles are outdoors with flexible hours and tipping potential.

Ideal candidates are personable, dependable, able to work quickly, and comfortable handling cash or card payments. Training provided, and transportation to sites is expected.

Qualifications

• Must have valid driver''s license and reliable transportation.
• Must be punctual, dependable, and have a positive attitude.
• Able to do simple math for cash transactions and process credit card payments using Square.

Responsibilities

• Engage with customers at outdoor venues and events.
• Assist with stocking and cleaning the truck and prep area as needed.

Skills

Customer service

Cash handling

Communication

Credit card payments

Teamwork

Valid driver's license

Tools

Square payments

Job description

Kona Ice Cville is looking to add friendly, motivated Customer Service Reps to our 2025 season as either part or full time. We are a mobile shaved ice vendor serving Albemarle, Charlottesville and surrounding counties. We serve customers of all ages and venues including Daycares, Churches, Local Schools, Festivals, UVA, Sporting and Corporate Events. We even do Birthdays, neighborhood events and the occasional wedding.

Flexible hours with the opportunity for tips.

Every day we are working different locations and customers. Some of our bookings are high volume and extremely busy, while others are little slower paced. You are outside the majority of the time - not stuck behind a desk! If any of these qualities appeal to you - then We can't wait to meet you.

Requirements

Valid drivers license and reliable transportation to and from work

Must be on time, dependable, warm personality, and have a positive attitude

Able to work at a quick, yet efficient pace

Able to do simple math (addition and subtraction) for cash transactions and process credit card payments using Square

Team oriented, adaptable, and dependable

Can effectively communicate with people of all ages

Able to lift 25 lbs

Available to work a flexible schedule - including nights, weekends and some holidays

Comfortable working on your feet for a full shift

Able to work successfully in a fast-paced environment

Able to stock and clean truck, prep area in warehouse on daily basis

Company Information

Kona Ice Cville has been a part of the local community for over 14 years. We are known for our customer service, great shaved ice and the Kona Ice experience by our staff, truck and business operation. We are involved in our community in a variety of capacities - including fundraising for non-profits, schools, youth sports, etc. Most importantly, parents know that they can send their child safely to the truck with money or Credit card and they will be treated in courteous - friendly manner while getting the correct change or charge to their credit card. We pride ourselves and the business on making those connections each and every day. If you enjoy instilling a sense of joy and fulfillment from these types of customer interactions - then we would love to talk to you more about our business and staffing needs for the 2025 season.