Customer Service Pro - Part/Full-Time with Growth Path

Domino's; Trenton (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's in the United States is seeking a friendly Customer Service Representative to join our store team. You will take orders over the phone and in person, handle payments, and ensure fast, accurate service during busy hours.

You’ll work with a motivated crew, learn Domino’s recipes and procedures, keep the store clean and well-stocked, and help deliver a great guest experience while building a flexible schedule.

Qualifications

• Cash handling responsibilities.
• Friendly attitude and strong customer service orientation.
• Ability to handle orders and payments accurately.

Responsibilities

• Demonstrate a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties
• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to add, subtract, multiply, and divide accurately and quickly
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• To move trays which are placed on dollies
• Trays may also be pulled
• Navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
• Forward bending at the waist is necessary at the pizza assembly station
• Toe room is present, but workers are unable to flex their knees while standing at this station
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
• Forward bending is also present at the front counter and when stocking ingredients
• Performed occasionally to stock shelves and to clean low areas
• Reaching is performed continuously; up, down and forward
• Eye-hand coordination is essential; use of hands is continuous during the day
• Shaping pizza dough requires frequent and forceful use of forearms and wrists

Skills

Cash handling

Customer service

Job description

Domino's in the United States is seeking a friendly Customer Service Representative to join our store team. You will take orders over the phone and in person, handle payments, and ensure fast, accurate service during busy hours.

You’ll work with a motivated crew, learn Domino’s recipes and procedures, keep the store clean and well-stocked, and help deliver a great guest experience while building a flexible schedule.