Customer Service Pro — Home Improvement Store

Lowe's Companies, Inc.; Dayville (CT); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Stores is seeking a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience. You will engage with customers, answer questions, and assist with merchandise as needed.

This role can involve varied duties across departments to meet customer needs. As part of Lowe's, you’ll contribute to a high-service environment, support inventory tasks, and participate in store operations that ensure timely deliveries and customer satisfaction.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic.
• Able to stand for prolonged periods and perform job duties.
• Lift 25 lbs unassisted or more with/without accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves by identifying empty spaces and replenishing supplies.
• Process orders and deliveries accurately so items arrive on time.
• Cross-functionally train in other store areas to improve service.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood, drywall).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech experience

Basic math

Standing for long periods

Lifting capability 25+ lbs

Tools

Smartphones

Tablets

Job description

Lowe's Stores is seeking a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience. You will engage with customers, answer questions, and assist with merchandise as needed.

This role can involve varied duties across departments to meet customer needs. As part of Lowe's, you’ll contribute to a high-service environment, support inventory tasks, and participate in store operations that ensure timely deliveries and customer satisfaction.