Customer Service Pro — Growth Path & Flexible Hours

Domino's Pizza; Paoli (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Rewards package

Job summary

Domino's Paoli is a brand-new location seeking friendly, energetic people to join our team. We offer flexible, part-time or full-time schedules designed to fit your life while you gain fast-paced experience and growth opportunities.

As a customer service representative, you will take orders, answer questions, and resolve issues across multiple channels, while keeping records and ensuring guest satisfaction.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Responsibilities

• Assist customers with orders and inquiries during peak hours.
• Grow into leadership roles and potentially management.
• Provide professional customer support and ensure satisfaction.
• Respond to inquiries via multiple channels.
• Maintain records of customer interactions and issues.

Skills

Customer service

Communication

Problem solving

Team supervision

Multichannel support

Record keeping

Conflict resolution

Job description

Domino's Paoli is a brand-new location seeking friendly, energetic people to join our team. We offer flexible, part-time or full-time schedules designed to fit your life while you gain fast-paced experience and growth opportunities.

As a customer service representative, you will take orders, answer questions, and resolve issues across multiple channels, while keeping records and ensuring guest satisfaction.