Customer Service Pro — Friendly, Fast & Helpful

Domino's; Orlando (FL); On-site; USD 33,062,000 - 44,083,000; Full time

Job summary

Domino's in Orlando, FL is seeking a friendly Customer Service Representative to greet customers, take orders, and ensure a positive experience. You will handle phones, process payments, and uphold Domino's standards in product quality and cleanliness.

The role emphasizes teamwork, reliability, and strong communication as you support daily store operations and provide exceptional service to every guest.

Qualifications

• Must maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Know our products inside and out so that you can answer questions.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, comments and complaints.
• Communicate and coordinate with colleagues as necessary.
• Provide feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Responsibilities

• Greet customers and take orders with a smile.
• Operate the cash register and collect payment.
• Make consistent products within Domino's Pizza guidelines.
• Maintain a clean and organized work environment from the customer's viewpoint.
• Maintain a professional appearance per Grooming Standards.

Skills

Positive attitude

Empathetic

Professional demeanor

Excellent communication

Team player

Punctual

Customer service

Cash handling

Product knowledge

Job description

Domino's in Orlando, FL is seeking a friendly Customer Service Representative to greet customers, take orders, and ensure a positive experience. You will handle phones, process payments, and uphold Domino's standards in product quality and cleanliness.

The role emphasizes teamwork, reliability, and strong communication as you support daily store operations and provide exceptional service to every guest.