Customer Service Pro — Flexible Hours, Growth Path

Scott Helenbrook; Marietta (GA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Growth potential/Advancement

Hiring bonus

Job summary

Scott Helenbrook - State Farm Agent seeks a Customer Service Representative to establish and nurture customer relationships, educate clients on insurance options, and develop leads in a growth-oriented agency. The role emphasizes a customer-first approach, teamwork, and proactive problem-solving to drive results.

As part of a State Farm agent team, you will work in a dynamic, client-facing environment with flexible hours and potential for advancement.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented and able to engage with diverse clients.
• Detail oriented with accuracy in note-taking and data entry.
• Proactive in problem solving and able to adapt to changing priorities.
• Able to learn computer functions and use basic software.
• Able to work in a team environment and support colleagues.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Customer-focused

Communication skills

People-oriented

Detail-oriented

Problem solving

Learns computer functions

Team player

Job description

Scott Helenbrook - State Farm Agent seeks a Customer Service Representative to establish and nurture customer relationships, educate clients on insurance options, and develop leads in a growth-oriented agency. The role emphasizes a customer-first approach, teamwork, and proactive problem-solving to drive results.

As part of a State Farm agent team, you will work in a dynamic, client-facing environment with flexible hours and potential for advancement.