Customer Service Pro — Fast Training & Bonus Pay

U-Haul; Tucson (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Discounts on Apple products, Dell

cell phone plans

Hotels and more discounts

MetLife auto and home insurance

Mindset App Reimbursement

Gym Reimbursement Program

24-hour physician available for kids

Dental & Vision Plans

Job summary

U-Haul in Tucson, AZ is seeking a Customer Service Representative to be the face of our service team, assisting customers, inspecting and maintaining equipment, and using U-Scan technology to dispatch and return rentals. This role offers on-the-job education and opportunities to grow within a supportive environment.

You will work with a team to ensure customers get all the help they need on their journeys, while learning through hands-on interviews and certification programs.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Tucson, AZ is seeking a Customer Service Representative to be the face of our service team, assisting customers, inspecting and maintaining equipment, and using U-Scan technology to dispatch and return rentals. This role offers on-the-job education and opportunities to grow within a supportive environment.

You will work with a team to ensure customers get all the help they need on their journeys, while learning through hands-on interviews and certification programs.