Customer Service Pro — Fast-Paced Pizza Orders

Domino; Raleigh (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Raleigh store is seeking a Customer Service Rep to join our team at 4412 Falls of Neuse Rd. The role focuses on providing friendly, efficient service in-store and over the phone, taking and entering orders, and promoting current specials.

Ideal candidates will communicate clearly, work well with others, and maintain Domino's standards of appearance and service. Training will cover opening/closing procedures and basic food prep as needed.

Qualifications

• Strong customer service orientation.
• Clear verbal and written communication.
• Ability to handle phone and in-person inquiries.
• Ability to work as part of a team in a fast-paced store.

Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance.
• Promote pizza products, specials, and promotions.
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout.
• Exhibit a sense of urgency when answering store phone lines or helping carryout customers.
• Provide quality customer service to internal and external customers both over the phone and in person.
• Ability to speak and write clearly and comprehension of using a computer based order entry system.
• Contribute to and promote an atmosphere of teamwork, energy, and fun.

Skills

Customer service

Communication

Phone etiquette

Teamwork

Tools

POS system

Job description

Domino's Raleigh store is seeking a Customer Service Rep to join our team at 4412 Falls of Neuse Rd. The role focuses on providing friendly, efficient service in-store and over the phone, taking and entering orders, and promoting current specials.

Ideal candidates will communicate clearly, work well with others, and maintain Domino's standards of appearance and service. Training will cover opening/closing procedures and basic food prep as needed.