Customer Service & Order Fulfillment Specialist

Domino's; Reading (Berks County); On-site; USD 27,000 - 36,000; Full time

Job summary

Domino's in Reading, PA is hiring a Customer Service Representative at 810 Oley St. This full-time role handles customer orders both in person and over the phone, stocks ingredients, and maintains inventory and cleanliness of the store. You will process orders, manage payments, and operate the POS system or touchscreen to enter orders.

Strong communication, accuracy, and the ability to work in a fast-paced environment are essential for delivering excellent service and customer satisfaction.

Qualifications

• Clear communication and customer service skills required.
• Ability to handle telephone orders and in-person orders.
• Ability to perform basic arithmetic for payments and change.

Responsibilities

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.
• Enter orders using a computer keyboard or touch screen.
• Communicate with customers and co-workers to process orders.

Skills

Verbal & written communication

Phone order handling

Typing / data entry

Tools

Calculator

POS / computer entry

Job description

Domino's in Reading, PA is hiring a Customer Service Representative at 810 Oley St. This full-time role handles customer orders both in person and over the phone, stocks ingredients, and maintains inventory and cleanliness of the store. You will process orders, manage payments, and operate the POS system or touchscreen to enter orders.

Strong communication, accuracy, and the ability to work in a fast-paced environment are essential for delivering excellent service and customer satisfaction.