Customer Service & Merchandising Team Member

Tractor Supply; Troutman (NC); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Tractor Supply Company is seeking a Team Member to interact with customers and fellow team members, supporting selling initiatives and performing assigned tasks while delivering a Legendary Customer Experience. The role emphasizes availability, flexible hours, and a strong focus on greeting customers, uncovering needs, recommending product solutions, and adding value during every interaction.

Team Members perform tasks such as operating the cash register, stocking merchandise, completing

Qualifications

• Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
• Recovery of merchandise.
• Participate in mandatory freight process.
• Complete Plan‑o-gram procedures (merchandising, sets, and resets).
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Operate Forklift (unless under the age of 18).
• Operate Cardboard Baler (unless under the age of 18).
• Assist customers with loading purchases.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Ensure the safety and well‑being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.

Skills

Customer service

Reading & writing

Education

High school diploma

Job description

Tractor Supply Company is seeking a Team Member to interact with customers and fellow team members, supporting selling initiatives and performing assigned tasks while delivering a Legendary Customer Experience. The role emphasizes availability, flexible hours, and a strong focus on greeting customers, uncovering needs, recommending product solutions, and adding value during every interaction.

Team Members perform tasks such as operating the cash register, stocking merchandise, completing