Customer Service & Merchandising Associate

Dollar General; Rocky Mount (NC); On-site; USD 24,000 - 36,000; Full time

Job summary

Dollar General is seeking a retail team member in Rocky Mount, NC to support store operations and customer service. You will unload trucks, stock, and face merchandise, greet customers, and operate the cash register to complete purchases.

Role emphasizes following plan-o-gram guidance, basic math and cash handling, and teamwork in a fast-paced environment. High school diploma preferred; equal opportunity employer.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons and totes; store merchandise.
• Build merchandise displays and stock merchandise; rotate and face shelves.
• Restock recovered merchandise and assist customers in locating items.
• Greet customers and operate cash register; total and bag purchases.
• Assist with ordering merchandise using handheld scanners and handle store cleanup duties.

Skills

Interpersonal skills

Safety knowledge

Plan-o-gram reading

Cash handling

Basic math

IBM cash register

Education

High school diploma or equivalent

Job description

Dollar General is seeking a retail team member in Rocky Mount, NC to support store operations and customer service. You will unload trucks, stock, and face merchandise, greet customers, and operate the cash register to complete purchases.

Role emphasizes following plan-o-gram guidance, basic math and cash handling, and teamwork in a fast-paced environment. High school diploma preferred; equal opportunity employer.