Customer Service & Merchandising Associate

Dollar General Corporation; Hilliard (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid sick leave

Vacation

Parental leave

Job summary

Dollar General is seeking a Team Member in Ohio to serve customers, stock and merchandise displays, operate cash registers, and keep the store clean and inviting. You will follow merchandising guidelines and work with managers to maximize sales and protect store assets.

The role emphasizes strong customer service, basic math, and reliable cash handling. High school diploma or equivalent preferred, with opportunities to grow within a fast-paced retail environment.

Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock and display merchandise.

Responsibilities

• Provide superior customer service to exceed the customer's expectations.
• Maintain a safe, clean and well-organized store environment that delights our customers.
• Assist in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf-.
• With the assistance of Company merchandising guidelines, rotate product to create eye-catching displays to drive sales.
• Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Condense and reset displayed merchandise and conduct daily recovery to provide a clutter free customer shopping experience.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual and Employee Handbook.
• Operate cash register(s) and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Customer service

Product knowledge

Cash handling

Communication

Education

High school diploma or equivalent

Tools

Cash register

Hand-held scanner

Stock shelving equipment

Job description

Dollar General is seeking a Team Member in Ohio to serve customers, stock and merchandise displays, operate cash registers, and keep the store clean and inviting. You will follow merchandising guidelines and work with managers to maximize sales and protect store assets.

The role emphasizes strong customer service, basic math, and reliable cash handling. High school diploma or equivalent preferred, with opportunities to grow within a fast-paced retail environment.