Customer Service Merchandiser

G&J Pepsi-Cola Bottlers, Inc.; Winchester (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

G&J Pepsi-Cola Bottlers, Inc. is seeking a sales-focused individual in Winchester, VA to drive product availability in large-format accounts. You will sell, order and merchandise beverages, build retailer relationships, and manage in-store displays.

You will handle alcohol products, ensure proper POS setup, and maintain a clean, organized backroom while adhering to safety and company policies. Valid driver's license required; insurability is needed.

Qualifications

• High School or GED required; 2 year/associate degree preferred.
• 1–3 years of sales experience in retail or consumer products.

Responsibilities

• Maximize sales and distribution by working with retailers and using POS materials.
• Develop and maintain relationships with store management to sell and order appropriate product levels.
• Stock, rotate and display products according to standards.
• Handle, stock, and organize alcoholic products.
• Keep backrooms clean and organized at retailer locations.
• Set up POS items (cling, base wrap, signs) as required.
• Ensure cleanliness of all display and storage areas.
• Communicate pricing, products, programs and issues to retailers and Pepsi management.
• Adhere to company policies, OSHA, safety standards and local laws; wear PPE.
• Complete required paperwork and maintain confidentiality of sensitive information.
• Work schedule, attendance and overtime as needed; multitask and adapt to change.

Skills

Sales experience

Communication

Customer service

Retail environment awareness

Education

High School or GED

Associate degree preferred

Tools

Microsoft Office Suite

VIP system

Job description

Position Summary

To serve our customers by selling, ordering and merchandising our products in large format accounts to establish standards to increase company sales and profits.

Essential Functions

• Maximizes sales and distribution of our products by working with retailers to identify opportunities to increase the sales and profitability of the company through proper use of Point-of-Sale materials, communication of price/value and securing placement of new and incremental equipment and displays.
• Develops, builds and maintains relationships with Store Management at the retailer's location to sell and accurately order the appropriate level of product for each location.
• Stocks rotate and display all products to established standards (e.g. coolers, vendors).
• This position involves handling, stocking, and organizing alcoholic products.
• Maintains a clean, neat and organized backroom at retailer locations according to established standards.
• Ensure proper POS items are set up and displayed according to established standards (e.g. clings, base wrap, pole signs, banners).
• Responsible for cleaning all locations at which our products are displayed (e.g. coolers, vendors, racks, shelving).
• Communicate with retailers and Pepsi management team on issues regarding pricing, products, programs and problems that arise in the store.
• Adheres to all company policies, standards and procedures (e.g. OSHA and safety requirements, AIB and Pepsi standards, Federal/State/Local laws); wears all required personal protective equipment.
• Completes daily reports, time off requests and other required paperwork according to established standards.
• Maintains confidentiality of financial information, promotions, pricing, customer information and other sensitive and confidential information.
• Works assigned schedule, exhibits regular and predictable attendance and works overtime as required to meet workload demands. Performs other related duties as required.

Education

High School or GED or equivalent degree required. 2 Year / associate degree or equivalent degree preferred.

Experience

1 - 3 years of s ales experience ( e.g. retail sales management, consumer product line)

Computer Skills

Must be proficient in Microsoft Office Suite; previous VIP experience is preferred.

Certifications & Licenses

Must have a valid Driver's License; employee must be insurable to operate a vehicle as a condition of initial and continued employment.

Ability to obtain and meet industry licensing requirement as needed.

Other Requirements

Knowledge of retail sales environment; grocery and beverage industry; standard selling practices; writing customer orders; Microsoft Office Suite; VIP. Skill in selling products and promotions; internal and external customer service. Ability to: work quickly, efficiently and independently; multi-task; communicate effectively with customers and other employees both verbally and in writing; adapt to change; relate to and influence customers; develop and maintain good working relationships; write and enter accurate orders; be trained on operating a pallet jack, powered hand cart and other mechanical equipment; drive a vehicle; operate a computer; problem solve. Other functions, skills and abilities may also apply.