Customer Service Manager

Ingles Markets; Denver (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

Ingles Markets in Denver, CO is seeking a Customer Service Associate to provide exceptional service at the point of sale, helping customers find items and answer questions while maintaining safety and sanitation standards.

You will be the last contact for customers, ensuring purchases are quick and accurate, and you will have opportunities to learn and grow within Ingles’ culture of internal promotion and teamwork.

Qualifications

• Strong interpersonal and communication skills to provide exceptional customer service.
• Must be available seven days a week, including evenings and weekends.
• Related experience is a plus.
• Must comply with all safety and sanitation procedures.
• Ability to help customers make purchases quickly and efficiently.

Responsibilities

• Serve customers as the last point of contact and ensure a positive shopping experience.
• Assist customers with finding items, answering questions, and resolving concerns.
• Ensure purchases are processed quickly, accurately, and with great care.

Skills

Interpersonal skills

Communication

Customer service

Job description

Requirements

Ideal candidates will possess interpersonal and communication skills which will allow them to provide exceptional customer service, while maintaining a high level of productivity, and complying with all safety and sanitation procedures. Related experience is a plus. Must be available seven days a week, including evenings, and weekends.

A Day in the Life

Sometimes, it's the last impression that matters the most. If you truly have a passion for serving customers and have strong communication skills, this position may be perfect for you. As the customers' last point of contact, our CSM's ensure they can make their purchases quickly and efficiently while handling any concerns or questions they may have.

Experience

Related experience is a plus. Never worked in this environment before? Here is an opportunity to start! Our team members will be here every step of the way while you journey from beginner to expert. Soon enough, you'll be helping the next associate learn the ropes. For associates who truly apply themselves, the leadership and team-building experience you can learn from this position can enhance your candidacy for leadership positions in the future.

Ingles Culture

Since the day that our doors opened in 1963, our team has been driven by a philosophy centered on learning and growth. With a hometown culture, a focus on internal growth and promotion, and team-centered servant leadership, Ingles Markets is here to help you grow as a professional from day one until retirement. Our team of 27,000 associates works diligently to provide shoppers with the highest quality experience. Our goal for excellence continues as we work together to ensure a safe, clean, productive work environment with equal opportunities for every associate. We understand how important our role in the community is. When Ingles Markets was founded, we established a tradition of giving back to our communities. Looking for a way to better yourself while also giving back? Join the Ingles family! Start your new career today.