Customer Service Intern

UniFirst Corporation; Owensboro (KY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corporation in Owensboro, KY is seeking a part-time Customer Service Intern to support daily operations. The role requires a minimum of 12 hours per week and up to 29 hours, with at least three days of work.

You will develop training materials, newsletters, and process customer returns, while gaining exposure to KPI metrics and reporting. Pursue a related degree; strong computer skills and communication are essential.

Qualifications

• Must be pursuing a degree in a related field.
• Proficient computer skills
• Excellent verbal and written communication skills

Responsibilities

• Creation of CSR Newsletter
• Construction of Training Videos for Staff Development
• Creation of Customer Service Work Instructions & Procedures
• Development of Fiscal Year Metrics pertaining to Customer Service KPI’s
• Processing of Customer Driven Returns & Exchanges
• Managing Multiple Customer Service Reports
• Data Entry Requirements to support the general responsibilities of the Customer Service Department

Skills

Pursuing degree

Computer skills

Communication skills

Education

Pursuing related degree

Job description

The Customer Service Intern is a part-time position. The candidate is required to work a minimum of three days per week with a minimum of 12 hours per week. The maximum hours allowed to work each week is 29 hours. The candidate will be responsible for the duties set forth in the description below and any other assigned duties.

Responsibilities

• Creation of CSR Newsletter
• Construction of Training Videos for Staff Development
• Creation of Customer Service Work Instructions & Procedures
• Development of Fiscal Year Metrics pertaining to Customer Service KPI’s
• Processing of Customer Driven Returns & Exchanges
• Managing Multiple Customer Service Reports
• Data Entry Requirements to support the general responsibilities of the Customer Service Department

Qualifications

• Must be pursuing a degree in a related field.
• Proficient computer skills
• Excellent verbal and written communication skills

Benefits & Perks

• 401K with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Paid Time Off
• Tuition Reimbursement
• 30% Employee Discount
• Employee Referral Bonuses

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at [e-mail] or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at [phone] to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.