CUSTOMER SERVICE - IMMEDIATE HIRE - ENTRY LEVEL POSITION

GEM Global Events, Inc.; Richmond (VA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Immediate hiring

Full-time opportunities

Paid training

Medical benefits

Dental benefits

Vision benefits

Leadership development opportunities

Career advancement pathways

Job summary

GEM Global Events, Inc. in Richmond, VA is hiring for an Entry-Level Customer Service Representative to engage attendees at live events and support nonprofit fundraising campaigns.

The role emphasizes training, mentorship, and hands-on coaching to build essential communication and community outreach skills. You’ll join a fast-growing event marketing team that provides full-time opportunities, paid training, and clear career advancement pathways while you gain real-world experience in a

Qualifications

• No previous customer service or marketing experience is required.
• Paid training, mentorship, and hands-on coaching to develop valuable skills.

Responsibilities

• Engage with attendees, donors, supporters, and community members at live events.
• Provide friendly, professional, and approachable customer service.
• Educate the public about nonprofit campaigns and fundraising initiatives.
• Answer questions and communicate campaign information clearly and confidently.
• Build positive relationships with customers, community members, and nonprofit partners.
• Assist with event setup, breakdown, logistics, and on-site support.
• Represent our company and nonprofit partners in a professional manner.
• Work collaboratively with team members to support successful campaigns and events.
• Participate in ongoing training, coaching, and professional development.

Skills

Communication skills

Interpersonal skills

Teamwork

Job description

Full-Time | Paid Training | No Experience Required | Weekly Pay | Career Growth

We’re hiring motivated, outgoing, and personable individuals to join our growing team immediately.

We are a fast-growing event marketing and fundraising company that partners with nonprofit and charitable organizations to create engaging community campaigns, promotional experiences, and live events.

No previous customer service or marketing experience is required. We provide paid training, mentorship, and hands-on coaching to help you develop valuable skills and build a strong foundation for your career.

About the Position

As an Entry-Level Customer Service Representative, you’ll interact directly with the public at live events, community outreach programs, fundraising campaigns, and promotional activations.

This is a great opportunity for recent graduates, career starters, career changers, and anyone looking for a full-time position where they can learn, grow, and gain professional experience.

You’ll receive training in customer service, communication, event marketing, fundraising, relationship building, and leadership while working alongside an energetic and supportive team.

Key Responsibilities

• Engage with attendees, donors, supporters, and community members at live events.
• Provide friendly, professional, and approachable customer service.
• Educate the public about nonprofit campaigns and fundraising initiatives.
• Answer questions and communicate campaign information clearly and confidently.
• Build positive relationships with customers, community members, and nonprofit partners.
• Assist with event setup, breakdown, logistics, and on-site support.
• Represent our company and nonprofit partners in a professional manner.
• Work collaboratively with team members to support successful campaigns and events.
• Participate in ongoing training, coaching, and professional development.

What We’re Looking For

We’re looking for people with the right attitude—not necessarily years of experience.

Ideal candidates are:

• Outgoing, friendly, and comfortable talking with new people.
• Confident communicators with strong interpersonal skills.
• Positive, motivated, and eager to learn.
• Reliable, professional, and dependable.
• Team-oriented with a strong work ethic.
• Comfortable working in a fast-paced, people-focused environment.
• Interested in developing skills in customer service, event marketing, fundraising, sales, or leadership.

Experience is not required. Previous experience in retail, hospitality, sales, customer service, fundraising, marketing, or events is a plus, but our paid training program will prepare you for the role.

What We Offer

• Immediate hiring
• Full-time opportunities
• Paid training
• Ongoing mentorship and professional development
• Competitive weekly pay
• Performance-based bonuses
• Medical, Dental, and Vision benefits
• Hands-on experience at live events
• Leadership development opportunities
• Clear career advancement pathways
• Supportive and team-oriented work environment
• Opportunities to work with nonprofit and charitable organizations

Why Join Our Team?

This is more than just a customer service job. It’s an opportunity to gain real-world experience, develop valuable professional skills, and build a career from the ground up.

You’ll learn how to communicate effectively with the public, represent organizations professionally, work as part of a team, support live events, and build meaningful relationships within the community.