Customer Service & Equipment Specialist | Paid Today

U-Haul; Henderson (NV); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

401(k)

Employee discounts

Life insurance

Education assistance

Job summary

U-Haul seeks a Customer Service Representative to be the friendly face assisting customers with rentals, equipment inspection, and product knowledge at our Henderson location. You will use U-Scan tech on smartphones to dispatch and manage inventory while supporting teams on the floor and at the counter.

The role emphasizes safety, basic vehicle handling, and educating customers about services. On-the-job training is provided, with opportunities to advance and participate in our bonus programs.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license with a good driving record.
• Strong communication and interpersonal skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot and check fluid levels.
• Educate customers about products and services and answer questions.
• Prepare rental invoices and process equipment returns.
• Install hitches and trailer wiring.
• Propane fill (certification offered upon employment).
• Forklift operation (certification offered upon employment).
• Other duties as assigned.
• Participate in U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan

Smartphone dispatch

Job description

U-Haul seeks a Customer Service Representative to be the friendly face assisting customers with rentals, equipment inspection, and product knowledge at our Henderson location. You will use U-Scan tech on smartphones to dispatch and manage inventory while supporting teams on the floor and at the counter.

The role emphasizes safety, basic vehicle handling, and educating customers about services. On-the-job training is provided, with opportunities to advance and participate in our bonus programs.