Customer Service (Debit Card) M-F - Part Time Days

Freddie Mac; Georgia (VT); Remote; USD 10,000 - 60,000; Part time

Job summary

A leading company in Call Center Services is seeking a part-time customer service representative to manage inbound calls and provide solutions to customer inquiries. The role offers flexible scheduling and the opportunity to work from home. Ideal candidates will possess strong communication skills and a minimum of one year of customer service experience. Join a supportive work environment focused on helping others while enjoying paid training and competitive pay.

Benefits

Paid Training

Flexible Scheduling

Work from Home

Qualifications

• Minimum of 1 year of customer service experience.
• Basic computer skills and typing speed of 35 WPM.

Responsibilities

• Manage high volume of inbound customer calls.
• Follow communication scripts to address inquiries.
• Identify customer needs and provide solutions.

Skills

Customer Service

Communication

Active Listening

Job description

Employer Industry: Call Center Services

Why consider this job opportunity:
- Starting pay of $14/hour, with an additional $1/hour for night and weekend shifts
- Paid training provided, typically lasting 3 days
- Part-time position with a minimum of 24 hours weekly
- Opportunity to work from home with your own equipment
- Supportive and professional work environment focused on helping others
- Flexible scheduling with shifts available Monday through Friday

What to Expect (Job Responsibilities):
- Manage a high volume of inbound customer calls efficiently
- Follow communication scripts to address various customer inquiries
- Identify customer needs and provide accurate solutions or alternatives
- Utilize company and client resources to effectively handle calls
- Upsell products when opportunities arise while maintaining professionalism

What is Required (Qualifications):
- Minimum of 1 year of customer service or customer support experience
- Basic computer skills and ability to type 35 words per minute accurately
- Strong phone and verbal communication skills with active listening abilities
- Must be at least 18 years of age
- Background check in compliance with state and federal laws

How to Stand Out (Preferred Qualifications):
- Previous experience in a call center or office environment
- Quick learner, able to work independently and adapt to changing tasks
- Experience with upselling products in a customer service setting

#CallCenterJobs #CustomerService #RemoteWork #PartTime #JobOpportunity

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