Customer Service Correspondence Representative

Turning Point for God; Santee (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A prominent Christian media organization in Santee, CA seeks a Customer Service Correspondence Representative. This full-time role involves processing mail, filing, and managing daily deposits. Candidates must type 50+ words per minute with high accuracy and be familiar with Windows Office Suite. The position requires a strong work ethic and a team player attitude. The salary is $19.00/hour, with a comprehensive benefits package available.

Benefits

Generous medical, dental, and vision insurance

Health Savings Account (HSA) option

403(b) retirement savings plan with employer contribution

Eleven paid holidays

Accrued vacation and sick time

Yearly paid time off

Qualifications

• Ability to type 50+ words per minute with 98% accuracy.
• Familiarity with Windows Office Suite and 10-key.
• Demonstrates a strong work ethic and is a quick learner.

Responsibilities

• Assisting the Customer Service department in processing mail.
• Completing daily deposits and filing.
• Keying data into a Windows-based database.

Skills

Typing speed of 50+ words per minute

Familiar with Windows Office Suite

Familiar with 10-key

Team player

Strong work ethic

Quick learner

Job description

Customer Service Correspondence Representative

Turning Point for God is the broadcast ministry of Dr. David Jeremiah and exists to deliver the unchanging Word of God to an ever-changing world. Using Dr. Jeremiah’s teaching, we capture, curate, and communicate Bible Strong content through the power of media to share the Gospel with theological and creative excellence. Dr. Jeremiah is committed to teaching the entirety of God’s Word to the world, and his teaching is delivered in multiple languages to approximately 3 billion people across the globe through Turning Point’s various media channels.

To accomplish this mission, more than two hundred staff across various disciplines are committed to sharing the Gospel and Bible Strong teaching through Turning Point. At Turning Point, you will be empowered and equipped to use your unique skills and abilities to glorify God and make an eternal impact while being part of a professional Christian community and relational work environment.

Position Summary:

This position will be primarily responsible for assisting the Customer Service department in processing mail and completing daily deposits. They may also help in filing, data merging, verifying addresses of incoming/outgoing mail, and additional projects as they arise. The Customer Service Correspondence Representative will report to the Correspondence Supervisor.

Responsibilities:

• Filing, merging data, and verifying addresses
• Accurately communicating information
• Keying data into our Windows-based database
• Reading and processing mail requests
• Completing Daily Bank Deposits
• Emailing and/or calling our members

Qualifications:

• Ability to type 50+ words per minute with 98% accuracy
• Familiar with Windows Office Suite
• Familiar with 10-key
• Team player
• Strong work ethic
• Quick learner

Other:

• Position is non-exempt, full-time at Turning Point offices in Santee, CA
• The salary for this position is $19.00 an hour. In addition to base salary, we offer a comprehensive benefits package.
• Must be a like-minded believer and share our passion to deliver the unchanging Word of God to an ever-changing world

Working for Turning Point – What to Expect:

Turning Point for God is committed to creating a dynamic culture that reflects our traditional Christian values and supports our employees’ God-given and unique abilities and skills. Our organization hires employees who share our Christian values and hold to beliefs that are not in conflict with Turning Point’s Employee Statement of Faith.

Turning Point’s Statement of Faith:

• We believe the Bible to be the inspired, infallible, authoritative Word of God and in the verbal inspiration and authority of the Scriptures. The Bible is the supreme authority and is the only rule of faith and practice, as opposed to all human traditions.
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
• We believe in the deity and humanity of Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension into Heaven where He now sits at the right hand of the Father, in His promised power of the Holy Spirit, in His present rule as Head of the Church, and in His personal visible premillennial return and ultimate and undisputed Kingdom and reign.
• We believe in the New Testament Church and believe in the individual priesthood of the believer and stand for a regenerated and spiritual church, holding that only those who have confessed a personal faith in Jesus Christ as Savior and Lord shall be assured eternal salvation; those who die in unbelief of Jesus Christ as Savior shall suffer eternal separation from God.
• We believe and stand for the ordinances of baptism and the Lord’s Supper as Christ enjoined them upon His followers; the same in number, in act, in order and in symbolic meaning, unchanged and unchanging until He comes again.
• We believe in the present ministry of the Holy Spirit, by whose indwelling the Christian is enabled to live a godly life and serve as God leads.
• We believe God immutably creates each person as male or female, which reflects the image and nature of God. We believe that gender identity may not be detached from the biological sex of the human body. Rejecting one’s biological sex or acting upon any disagreement with one’s biological sex is immoral and rejects the created image of God.
• We believe God designed marriage or matrimony as a unique, covenantal, procreative, conjugal relationship joining one biological man and one biological woman in a heterosexual, single, exclusive, life-long union. God intends sexual intimacy to exclusively occur between a man and a woman joined in marriage, and that God intends for children to be raised and nurtured in an environment that honors these distinctions.
• We believe all forms of sexual immorality, including but not limited to adultery, fornication, homosexual activity and behavior, polygamy, polyandry, bestiality, incest, pornography, is immoral, sinful, and offensive to God.
• We believe God endows all human life with inherent dignity at every stage of development, and it must be respected and protected from conception to natural death. Thus, the unjustified, intentional taking of human life before or after birth is sinful and offensive to God.
• Generous medical, dental, and vision insurance, with voluntary supplemental plans
• Health Savings Account (HSA) option
• Company-sponsored long-term disability insurance and short-term (outside of CA)
• Company-sponsored life Insurance
• 403(b) retirement savings plan with employer contribution
• Eleven paid holidays
• Accrued vacation and sick time
• Yearly paid time off

This description reflects management’s definition of essential functions for this position, although this list is not all-inclusive to what tasks may be assigned. Turning Point for God reserves the right to modify our job descriptions at any time.

As part of our hiring process, candidates must demonstrate alignment with and support for our Statement of Faith. Agreement with this statement is a requirement for employment with Turning Point for God.

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