Customer Service Coordinator-1

foodcityinternship; Knoxville (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k) matching

ESOP

Weekly pay via direct deposit

Life and disability insurance

Medical plan

Dental plan

Paid holidays

Paid vacations

Associate offers

Job summary

Food City in Knoxville, TN offers an internship opportunity focused on front-end operations. The role emphasizes friendly customer service, cashier training, and supporting efficient checkout throughput. You will help validate cashier performance, manage cash and refunds, and ensure tills and safes are secure.

Join a family-owned retailer with benefits like health coverage, 401(k) plans, and paid holidays, while gaining hands-on experience across store operations and associate collaboration.

Responsibilities

• Provide efficient and courteous service to customers at all times.
• Provide training for new cashiers and courtesy clerks in all job related areas.
• Give produce test to authorized cash register operators on a weekly basis.
• Assist in keeping checkout lines moving as fast as possible.
• Assist cashiers in unloading the bottom of shopping carts.
• Obtain change for cashiers as needed.
• Approve checks.
• Accountable for security of all safe combinations entrusted to you.
• Maintain all proper paperwork.
• Assist cashiers with voids.
• Delegate cleaning duties to appropriate associates.
• Approve customer refunds.
• Regularly inspect cashier tills.
• Other duties may be assigned as needed.

Job description

Essential Job Functions:

• Provide efficient and courteous service to customers at all times.
• Provide training for new cashiers and courtesy clerks in all job related areas.
• Give produce test to authorized cash register operators on a weekly basis.
• Assist in keeping checkout lines moving as fast as possible.
• Assist cashiers in unloading the bottom of shopping carts.
• Obtain change for cashiers as needed.
• Approve checks.
• Accountable for security of all safe combinations entrusted to you.
• Maintain all proper paperwork.
• Assist cashiers with voids.
• Delegate cleaning duties to appropriate associates.
• Approve customer refunds.
• Regularly inspect cashier tills.
• Other duties may be assigned as needed.

?Benefits of working for Food City:

401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!

About Food City:

Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.